5 /5
Évaluation
★
★
★
★
★
that is probably the best service I have ever received in a restaurant. I visited the restaurant with my friend and we wanted to eat. when it turned out what I had chosen was not as delicious as I expected. I didn't want to bother the waiters and ate what I could from the plate. at the end of the meal, the waitress, a beautiful dame from italia, asked for feedback, I told her that I was not satisfied with the taste and she was so apologetic and asked if she could get something else; from what I had eaten, I was already satisfied, so I thank her and I said it's okay. what I did not expect is that she would tell the manager of my experience, a few minutes later the manager came to our table and he was so sorry to hear about my experience and explains the standards of her food and food that I had, probably not fulfilled the quality of the food. it's true because I tasted what my friend had and it was beautiful. he insisted that I should choose everything from the menu that I did not want to do and really assured him that I was in order and understood. to my surprise when the bill came, he actually removed what I had from the bill. cost my meal and he didn't calculate a bit for it, I actually had most of what was eaten on my teller and he didn't ask that and concentrated exclusively on my experience. best customer service ever, I was very well received and treated. I will definitely read again iguanas many colors.