Il se peut que vous soyez redirigé
"I'll be honest. I will skip this place for lunch. Not sure why. Today we had drinks and crepes at 4pm and the overall experience was great. Good service, nice mont blanc beer, sun, more sun and good crepes. Will come back"
Téléphone: +33450933606
Adresse: Creve Coeur, 74920, Combloux, France
Ville: Combloux
Site Web: http://www.facebook.com/Chalet-des-Bachais-750605998343243/
Plats: 12
Commodités: 14
Catégories: 5
Avis: 459
We’ve been eating here for years in ski season and were interested to see how things would change under new direction. What can I say... it’s just terrible. The whole thing has gone down hill thanks to the terrible rude staff. The place is always packed on a sunny holiday day, and everyone expects to wait for a table at lunch. But this crew running it now are simply taking the money with no attempt at customer service. We have stood in line twice in the last few weeks waiting out turn for a table. Once we were directed to a table by one member of staff, to be shouted at by another and told to leave as others needed it first , then to be told sorry you can have it. Yesterday we went late, stood for half an hour, not pushing in , just waiting to be acknowledged... every member of staff who went past failed to make eye contact or say hello. I said hello several times, to be ignored... the French woman in front of me said she’d said hello 7 times with no reply. In the meantime I watched people going up to tables and seating themselves ... then to be thrown off. All it takes is a simple “hello, we are busy, we will seat you as soon as we can.” The men working there are all stressed out and refuse to make eye contact, and the new patron is rude beyond exception. One lovely lady was trying to do her best to seat people in order, explaining her challenge, eventually found us a table, but after that forget it ... no table cleaned ... no water ... terrible service. Food is ok but that’s it, we’re done with the Bachais and we won’t go back now even on a quiet March weekend when they might value the season-long customer . Go down to the other restaurants on the Combloux pistes and find the people who know how to serve skiers ... what a shame to be ruining a previously lovely restaurant.
Nous avons été habitués à cela depuis quelques années, mais cette année, le gros problème vient de serveurs qui ne sont jamais là quand vous en avez besoin ! Au moins 30 minutes pour les plats 20 minutes pour le dessert et la même chose pour les cafés que nous avons refusé (cold) les serveurs sont des rigolos qui ne sont pas celui à travailler mais à faire esbroufa! les plats sont corrects et de qualité (reblochon fermier) dans les salades qui n'est pas le cas dans le coeur de l'or (fruit)Les desserts sont corrects! Super emplacement !
Stopped here for lunch on a really beautiful day. It was difficult getting a table on the terrace but we managed to fit 5 of us in perfectly well. The service was incredibly friendly and the food was excellent. The cost of the food was much lower than we were expecting. We were very happy about this as many restaurants in the area are very expensive.
