Il se peut que vous soyez redirigé
"Ordered at picked up on time at Awesome meal and service. Recommend Particularly liked the beef stir fry with chilli and garlic!! Will use again soon. Thank you"
Téléphone: +441444412731
Adresse: 45 The Broadway, Haywards Heath, United Kingdom
Ville: Haywards Heath
Site Web: http://www.lemongrasshaywardsheath.co.uk
Lundi: 00:00-02:30 17:30-23:00
Mardi: 00:00-02:30 17:30-23:00
Mercredi: 00:00-02:30 17:30-23:00
Jeudi: 00:00-02:30 17:30-23:00
Vendredi: 00:00-02:30 17:30-23:00
Samedi: 00:00-02:30 17:30-23:00
Dimanche: 00:00-02:30 17:30-23:00
Plats: 4
Commodités: 15
Catégories: 5
Avis: 391
I pre-ordered a takeaway collection a day ahead for I arrived at and was told it’d be ready “soon”. An hour later I left with no food. As did other people in the gradually building queue. One of those who requested a...refund had been waiting nearly hours. The staff literally didn’t care. They just kept shrugging and saying “soon” with the occasional meek “sorry”. Tip for the establishment be honest. If you’d said when I walked in “we are very busy and seriously understaffed. Would you be ok to wait?” then I would’ve said no and wouldn’t have wasted an hour of my evening. Or perhaps they could have called me to save my wasted trip out. Or apologised and offered me something to make up for it. It’s not so much the delay but more the attitude of the staff. Will not be ordering from here again my advice is to go with Kemp Thai around the corner instead.
Booked an order for New Year’s Eve at pm for pick up. Arrived before and for the next hour no food and constantly lied to with unfulfilled promises of It will be soon or ready shortly. Having paid when order phoned ,...at said I could wait no longer so cancelled the order and asked for refund. Told only manager could do this but yet again lied to as no food or manager appeared. During this time people arrived having ordered home delivery hours earlier with no delivery made . Other people around me also walked out . An order did arrive but person had already given up and walked out. A complete shambles Told staff that as order not fulfilled it was cancelled and as they had failed to provide refund the credit card company would be contacted to cancel the payment
I ordered from here on Saturday and was EXTREMELY disappointment by the food and service. It wasn’t even just not nice- more than one dish was totally inedible. It cost a fortune too and when I called to complain they said someone will call me...the next day for a refund but no one did. I called the next two days in a row and my call was never answered or returned. I’ve never ordered from here before and never will again.
We ordered our New Year’s Eve the previous day. When we went to collect our food they made us wait for almost two hours so we decided to leave as they wouldn’t tell us when the food would be ready. They did not apologise once....Awful attitude. They ruined our family meal. We won’t be coming back.
