"I don't know what has happened to this location, but it's AWFUL. Last order, everything was burnt, the deep deep dish pizzas were round, and only parts of them had the deep sides. The thin crust wasn't cut. Will not be returning."
I called the store to inquire about the pricing, and Digna answered the phone. Unfortunately, she was quite rude and insisted that this was their standard pricing. I knew for a fact this wasn’t correct, as I had previously purchased the same pizza from other locations for $13. To further confirm, I called two nearby stores, and both verified that $13 was indeed the correct price.
The receipt clearly showed the added toppings and their calculations. When I asked to speak to a manager, Digna refused to let me. Her lack of knowledge and poor customer service is concerning. I plan to file a complaint with Little Caesars regarding this issue, as it seems the staff is not properly trained and the...
I called the store to address the issue, and Digna answered the phone. She was quite rude, insisting that this is the price her store charges, which I know isn’t true, as I’ve previously purchased the same pizza for $13 at other locations. To verify, I called two nearby stores, and they confirmed that the price is indeed $13.
The receipt clearly shows the additional charges for the toppings, and when I requested to speak to a manager, Digna refused. It’s evident that she lacks sufficient training. I plan to file a complaint with Little Caesars corporate about this store's practice of overcharging and the absence of proper training or management on duty.
While it's not just about the extra...
I don't often have the opportunity to grab Little Caesar's pizza anymore, but we picked up a hot and ready pepperoni pizza along with some breadsticks without any wait time. Even after a 10-minute drive back to our hotel, the pizza's quality remained intact. We really enjoyed it. While it may not be the best pizza in the world, it definitely offers great flavor and value for the price. The parking situation was a bit cramped, and the road construction made it somewhat challenging to get in and out of the lot. However, the staff at the store were courteous and served us quickly.
This locations?s business practice is shameful. For example, this location only has ready cheese pizzas that are ?extra cheese.? So they charge you the extra cheese price even though you ask for regular cheese. The box they give you for ?extra cheese? isn?t marked extra cheese, and has the same amount of cheese as a regular one. Now, it?s only $1.50/pizza more, not a big deal at all. But, if they are doing this, what else are they doing? What other corners are they cutting? This isn?t the first time this has happened to me as I figured it was a fluke, but it wasn?t.
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AWFUL CUSTOMER SERVICE. I attempted to place a lunch order for our company on Friday and was told by the staff to use the app because he was "too busy" to take my order. I went online, but couldn't place the order there either, as the app instructed me to contact the store. When I called back to try again, he told me he couldn't help and didn't know what to suggest! It's ridiculous. I definitely do not recommend this place. We ended up ordering Domino's instead, and I'm so glad we did.
Luke definitely deserves a raise! No kidding! He’s always on top of things! While other employees might be a bit lost, he’s already ten steps ahead. He’s incredibly friendly and has an amazing memory. If he’s not a manager already, he should be promoted immediately! As a delivery driver for three years, I’ve encountered countless restaurants, and it’s rare to find someone who stands out like he does!
I never really cared for Little Caesar's until I tried the Slice-n-Stix, which is half pizza and half cheesy garlic bread! It typically comes with pepperoni, but since I'm vegetarian, I called to see if they could make an exception for me, and they were more than happy to accommodate. The food was absolutely delicious—just take a look at the picture! I can't wait to order this again!
After my recent visit to the Hanover Park location, I was almost ready to write off LC entirely. However, this particular restaurant impressed me with its swift service, welcoming staff, and precise order preparation. Although the parking lot can be a bit disorganized, that's definitely not the restaurant's fault.
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Following my recent experience at the Hanover Park location, I was almost ready to give up on LC altogether. However, this location impressed me with its quick service, friendly staff, and accurate order preparation. The parking lot may be a bit chaotic, but that’s certainly not their fault.
I don't know what has happened to this location, but it's AWFUL. Last order, everything was burnt, the deep deep dish pizzas were round, and only parts of them had the deep sides. The thin crust wasn't cut. Will not be returning.
