Il se peut que vous soyez redirigé
"Food and service were both excellent! Managers were fully engaged in helping the servers also. Highly recommend!"
Téléphone: +13367601700
Adresse: 955 Hanes Mall Blvd, Ston-Salem, United States Of America, Ws
Réservation, Réserver
Ville: Ws
Plats: 3
Catégories: 5
Avis: 4950
The food was amazing but the service was HORRIBLE. If you do go do NOT get Autumn as your server. The service was mediocre at best and when we got our checks to pay it was not split properly like we asked and after paying she came while most of the party was still there and opened the check books right in front of us to check the tip left and then made a comment saying “I don’t work for free and you can let that other gentleman know that I don’t work for free as well”. Apparently our tips weren’t enough for her and she felt the need to say something directly to us. Would have left $0 if I could but she took the checkbook and walked away. Again great food. Horrible waitress definitely needs a...
To start this place had no customers in there and we still had to wait 15-20 mins for some reason for a table. Second the waiter would dissappear and not check on us. Third the steak I ordered was supposed to be medium and half of it was rare and other half was well done for the longhorn steak. Fourth the first long Island iced tea tasted like water, went to the bar to get another one to see how it was made and it was made in the back weirdly. I asked if it was top shelf and they said yes but I didn't see them pour any type of liquor and just used a squirt hose to make it. The second drink still just tasted like sweet and sour mix. This place is a joke never eat at longhorn steakhouse I wast...
On the day of my son’s 19th birthday I called to see if they did reservations or call ahead. Matt informed me for any party over 8 it’s first come first serve. We arrived 5:10 PM. Several large parties were seated already. There was an area in the back with four empty tables in a row. Another party came in after us and waited maybe 5 minutes and were seated in the section I just asked the hostess to put my family in. The manager and Matt were both very rude about it and told me he didn’t talk to me today and tell me earlier there was no call ahead for a party over 8. We left and went to Outback and we will never go back to this Longhorn for the poor and rude service we received.
Ordered food via the website for a relative, half of the food wasn 't properly cooked upon inspection. Spoke with the manager and was told it was nothing they could do without a check number. Even though the full name and order number from the web receipt was presented, it seemingly isn 't enough to locate the order. In fact, the manager stated it would be too much to go through to find the order without that ..how about that for some good ol ' managerial initiative. Réservez une table maintenant
Terrible service and long wait time. We ordered the Shrimp appetizer and when it came out no ranch dressing. After waiting over a hour for our food it came out cold. There was no pre bussing of dishes or offer of desserts. Then I put a $5 tip on my gift card but the tip was charged for $15 later after I got home and rechecked my remaining gift card balance. Very disappointed in everything We will not be back.
