Very poor customer service directly from the store owner Robert. We asked for a manager, we 're told they currently don 't have one. This was our first time ordering from this restaurant in our local area and wanted to give it a try. We ordered onlinewhich was easy to do, picked up the order right on time and left a tip for the staff at the front desk. When we arrived home westarted to enjoy our food. When we opened our two Caesar salads we got instead of fries for an extra $2 each, they were brownand red tinted in color. So we decided to call since it 's not a big deal and see what they could do for us either this time ornext. The exact words from the owner Robert were as follows: Owner So...
Tried this joint a couple of weeks ago. The burgers and cheese curds, for which we requested spicy aoli/ranch instead of marinara sauce, were tasty. For the side, hubby chose onion rings, daughter chose tots, and I chose the fries. We all thoughtthat the seasoned fries were the best of the three. Our dughter ordered an apple turnover for dessert, and she commented thatthe ice cream was off and had an odd texture. The waitress looked into it and, lo, it was a scoop of sweetened cream cheese!Lemme tell ya, vanilla bean ice cream would've been a much better accompaniment. All in all, it was an enjoyable experience--somuch so that I'm going back tomorrow for a lunch outing. This place has suffic...
The first time I went to Lucy was for her 75 cent wings on a Wednesday and did not know what to expect... it actually met my expectations.my bf and I chose 4 types and we were uncertain that was one of our favorite friends, all were yummy... we got a bottle of wine for half the price and of course a very nice service from a lady who unfortunately could not get her name. I mean, who's doing this? The most important part and I really want to highlight this is that although this layman always called the manager, even though he also checked on the tables, he did not miss the smile on his face neither his crew. And that's why I give this place 5 stars. They'll be big in a year or so. Great food,...
I was very hesitant to eat here at first because it was in a small town and when we walked in the whole place just stared like we didn’t belong. But the hesitation quickly dissipated once the hostess seated us. She was super friendly and greeted usexcitedly. We were sat quickly and greeted by a waitress almost immediately. The waitress was also very nice and accommodating.Super friendly and we had some good conversations. The food was good for a burger joint. Nice juicy patty, well seasoned and thecheese oozing out took it to another level, overall good spot for a nice quality meal that won’t break the bank. Nice for acasual date or an outing with family and friends. There were tvs all aroun...
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Got there just after they opened on a Sunday, the girl there was very friendly. Place was nice and had a pretty good beer and whiskey/bourbon list. Ordered the half pound hangover burger. Was cooked perfectly for medium rare. I thought it was a goodburger. I will say I thought it was all a little spendy. For the burger, fries and a coke it was $22. I was surprised to see Iwas charged $1.00 for fries, I didn't see it mentioned there was a upcharge. Will go back to try them again, they had a fairlybig menu for a burger place.
Attentive service from what appeared to be a manager. Great better than the State Fair appetizer and great, thick patty melt burgers on marbled rye bread. Hand cut fries. Yum. Great background music from the 80's. Update second visit went well, butthey sometimes sell out of their specialty burger of the day pretty early.
Amazing food! Try the onion rings, they are the biggest ones I have ever seen and they tasted great. The Yum Yum Lucy was great, who would have ever thought fried rice in the middle of a burger would be so good. I cant wait until we are back.
We waited for our food for 1 hour and 45 minutes and were not pleased with the long wait, especially since it was only 2pm and the restaurant was not very busy. The fries were bland and nothing special.
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New management the night we went, felt bad for the waitress as she was running around. She did comp one of our appetizers.
The chicken quesadillas were the best we have ever had! Great service and attentive staff.
