1 /5
Évaluation
★
Today we had an unfortunate incident at this particular location that made us decide to never come back ever again. It was around 2pm and the store was not closing until 2:30pm. But the place looked like it was ready to close. The floors had been washed and were wet with a caution sign placed near the entrance door. My husband who suffers from underlying severe back problems came into the store and on his way out slipped and fell on the wet floor. Despite the sign there was no way of avoiding the wet passage. I was putting my order through and frantically dropped everything to help my husband get back on his feet. My husband was shaken up and asked the staff to at least dry mop the floors as it was a major slipping hazard or start cleaning after the store closes. Meanwhile the staff, all three of them, never offered assistance of any kind, never apologized and never showed any concern. They just stood there looking at us like we were nonexistent. They even refused to talk to us and totally ignored us when we asked questions. There should have been an incident report by the store but it was never offered. Very disappointing in the way this was handled by the establishment. If my husband?s condition deteriorates as a result of this incident legal action may have to be considered.