After 10 minutes we called and begged him to cancel it, he said it wasn't possible because the courier was apparently already on the way We then told him if this is the case he should be here for 5-7 minutes, he said no because we still have 30 minutes, so we discussed it and told him that it should then be canceled on eats he has a wrong name in it, it is It's just a disaster how you deal with customers! HANDS OFF!!