I usually don't write reviews, but I felt compelled to share my experience today. I spent nearly $4 on a medium hot chocolate that tasted and looked like plain milk—there was no hint of chocolate at all! The McGriddle was also disappointing; the bread seemed undercooked and not warmed properly. Overall, everything was unappetizing and I felt like I wasted my money. I've always chosen this McDonald's because it was convenient for work, but I've decided it's worth it to drive to the one closer to my home instead.
Was really disappointed in this location. The cashier didn’t even mention they were going on break just walked away. Had to wait for at least 10min to place an order. The place was a mess, couldn’t believe the GM would let stuff pile up like this. The restaurant was literally a one man show. Never going back here.
I pulled up to the drive thru window to pay for my meal and the cashier read my order and total back incorrectly. I tried to explain to him thats not what I ordered and he then proceeded to argue with me and repeated the amount due. I told him to cancel the order and drove away.
I ordered two small fries with our meal, but they were not included in the bag. I wanted to remind them about it, but instead, we were told to move forward. After waiting for at least 10 minutes, we still hadn’t received our order. The service was quite disappointing.
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I should have read the reviews before I went to this location.Cold double cheeseburger, watching the male cook grabbing hamburgers with his hands, not tongs. Very poor franchise location and a disgrace to the McDonald's reputation.Never again will I eat there.Horrible
I was tired of false commands, cold limpy fries and stale rolls on the cemetery rd. store I even mentioned mgt. this meal was hot, crispy and delicious. I'm coming from now on. mic ds on the main road. also in the drivethru do not wait.
Just ordered an expresso coffee 1:50 pm Sar 6/11/22...waited 10 minutes for it while the drive thru cleared... Some days good service, lately its been really bad.
Every single time! Why even bother going there? If you live in Hilliard, you know what I mean! And yes, you guessed it—the third one had lettuce in it too!
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Been coming to this McDonald's for about 3 years ....busy yes...but they always treat me right and the food is always fresh ?
The food is fresh, and the customer service is excellent, with friendly associates eager to help.
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