The customer service at McDonald's was absolutely terrible. The woman behind the counter had an incredibly rude and unwarranted attitude. Although I understand that my app order was mistakenly categorized under Grubhub, her negative tone was unacceptable, and she even snatched the bag from my hand as I was trying to check it. My order was missing an item, and instead of offering assistance, she simply glared at me. Fortunately, another very kind employee came over, checked my order, and brought me the missing fries from the menu. Despite this help, I will never return to this McDonald's again.
McDonald's - Réservation de table
1880 Hempstead Rd, 17601, Lancaster, US, United States Réservation"Always receive good service here and quality of items is good."
Détails
Téléphone: +17175096988
Adresse: 1880 Hempstead Rd, 17601, Lancaster, US, United States
Réservation, Réserver
Ville: Lancaster
Site Web: https://www.mcdonalds.com/us/en-us/location/PA/LANCASTER/1880-HEMPSTEAD-RD/23704.html
Heures d'ouverture
Lundi: 05:00 -24:00
Mardi: 05:00 -24:00
Mercredi: 05:00 -24:00
Jeudi: 05:00 -24:00
Vendredi: 05:00 -24:00
Samedi: 05:00 -24:00
Dimanche: 06:00 -24:00
Statistiques
Plats: 10
Catégories: 5
Avis: 263
Adresse
Avis
When I arrived, there was no one at the counter, and I had a hard time figuring out the ordering kiosk. After I asked about the computer, a staff member finally came over to take my order. I chose the Crispy Chicken sandwich, but it was just a piece of fried chicken with two pickles on a dry bun—not at all what I expected from the picture. I only came here because my granddaughter wanted to go. Unfortunately, McDonald's really let me down this time. On a positive note, I will say the restaurant was clean.
I didn’t receive a receipt after my meal, and I forgot to ask for one at the time. I was disappointed that they didn’t have diced apples for my oatmeal. When I asked if I could get some apples, I was told I would have to pay extra for sliced apples because they don’t serve diced apples, citing that the apples were "bad." If they’re going to withhold items that are typically included with the oatmeal, they should really consider lowering the price. On top of that, I still left without a receipt.
No one at the counter and I couldn't get the computer to work. A guy finally came and took my order after I ask him if I had to use the computer.Crispy Chicken sandwich was a piece of fried chicken with two pickles and a dry bun. Not like the picture at all.I only came because my granddaughter wanted to go here. McDonald's is the worst.I will say the restaurant was clean. Réservez une table maintenant
This is one of the best McDonald's locations I've visited. The milkshake machine works about 90% of the time, which is a big improvement over most other McDonald's. The food is always fresh, accurate, and exactly what I order. If I'm not nearby, I make a point to come here. The staff have also always been friendly and great to deal with.
All the Staff members with a big a smile every time I go there at 7:00 AM, this location has the most friendly people that I ever see. I go there everyday and I receive an amazing service from each them. A big applause for all you!!! Keep going.
The McCock sandwich was one of the best I've ever tasted. It was wonderfully thick and juicy, with just the right amount of moisture. My only issue was that it didn't have the finishing touch I anticipated. Overall, it's a fantastic sandwich!
Horrible experience! Had to back up into different lane bc the register had to be restarted. And after waiting 10 plus minutes to order they sent me to wait some more in parking spot #1. Will not come here again if I’m in a rush. Réservez une table maintenant
15 min to get food from the Drivr Tru and it was cold she gave us diet coke not regularly coke. Will not go HERE AGINA.
Always receive good service here and quality of items is good.
Plats
Réservez une table maintenant
Lancaster
Catégories
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North American
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Coffee & Tea
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Fast Food
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American
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Burgers
Commodités
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Gender-neutral Restroom
- Réservation de table
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Accepts Credit Cards
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Credit Card Payments
- Réservation
Challenger Tap House
1048 E Ave K, Lancaster, USA, United States
Réservation, Sandwiches, Ice Cream, American, Coffee, Fish
"Great place to go. Good food also. If you like Philly cheese Steak then you gotta get the fries"
Wendy's
1015 W Avenue L Lancaster, CA 93534, United States
Réservation, Delivery Services, Fast Food, American, Burgers, Casual
"Quicker service on this visit. Often the drive through is just way to slow"
Rio Brazilian Grill
628 W Blvd, 93534, Lancaster, United States
Réservation, Vegetarian, Brazilian, Mexican, Asiatic, Grill
"Meat was very hard and chewy. No choices for salad dressing."
Greenhouse Cafe
1169 Commerce Center Dr, Lancaster, USA, 93534, United States
Réservation, French Onion Soup, Sandwiches, American, Casual, Pasta
"it is a good presentation of eating is also good. but a little expensive. but better than something like ihop or denny’s"
Zelda's 750 West
750 W BlvdCA 935343130, Lancaster, United States
Réservation, Full Available, Desserts, American, Asiatic, Spanish
"I've been to Zelda's many times with friends and found the food, service, and ambiance to be excellent each and at every visit. Enjoy!"