Came through the drive thru at 8:45 today (21/07/2023) and I was served by a small girl at the end window. Her attitude was absolutely disgusting and it needs to be addressed. When I got the the window and she handed over my order, I checked the bag and noticed that the Big Mac was missing. When I told her it was missing she abruptly replied “it is in the bag”. Why would I lie about that? After I showed her it was not in there, she took the bag off me and requested a Big Mac. She then handed me the bag and said ‘here’s another Big Mac for you’ implying that I had somehow removed the Big Mac previously so I could get an extra for free. I then said excuse me and she just muttered ‘for god sake...
I really don’t know what the problem is when ordering a plain Big Mac meal. We asked when we got there for a plain Big Mac meal ,but it came up on screen as a normal meal When we paid we asked the boy to change it to a plain meal , which he did . Then we were asked to park in a bay . 5 minutes later a girl came out with our order at which we asked was it plain meal and she said yes. We looked on the box and it said plain . Got it home and opened it and it had all the toppings on it . I just don’t know why it is so hard to get a plain Big Mac.
Drive through staff send you to a bay to wait. All the bays and even the disabled spots are taken up by the plague of McDelivery drivers and their parked/abandoned cars. Inside is similar, unable to get anywhere near the counter for delivery bags laid on the floor. Thats if you manage to get past the crowd of rude drivers who are constantly barking orders at the staff. I regularly witness the McDelivery drivers attempting to break the land speed record. McRacetrack. I hope that McDonald's is able to deal with these on going issues.
This is around the third time that I have had an item missing from my order even though they have made us park up which you expect them to get your order correct. You are also meant to get stickers at the moment with your meal. With the Big Mac meal you are meant to get 4 stickers it said on the board as we ordered. The cups where you are meant to get your other stickers did not have anything on it. I am very dissatisfied with the service from here and I am now feeling very reluctant to come back!
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Absolutely ridiculous, Staff can't even make sure all your order is all there,unfortunately I made the mistake of not checking, so wasn't worth going all the way back,for missing items, waited while for the order,which can't be helped ,however to get home.with part order missing is just ridiculous.Never will.use this restaurant again, been couple times now,with issues each time so not just one off.so won't be back.
Uber eats are absolutely useless and did not deliver our McDonald’s order. I had to go in the restaurant and speak to the manager. I didn’t get her name but she was absolutely brilliant. What a credit to McDonald’s. She replaced the order personally and even asked if I wanted any food for the inconvenience. Thank You So Much Chris
Awful. 2nd attempt at delivery. First order charges for delivered to wrong address 2nd attempt tracked delivery to several addresses further from ours. When food finally arrived cold spoiled and inedible Disgusted hungry and disappointed
Absolutely rotten, order turned up with half my order missing, chips were half full and not even cooked, coke was flat, avoid wolviston mcdonalds at all costs, worst one in the country by far , would give it 0 stars if I could !!!
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I ordered a large Big tasty with with bacon meal Halloumi sticks sharebox, the Big Tasty with bacon meal was freezing cold, the fries were cold I'm extremely disappointed considering how much money I'd spent
Always get bay parked when no queue and a basic order poor staff in drive through. Staff don’t even acknowledge your presence
