Midland Bagels And Grill

I have been going to Midland Bagel since it was called Gus 's... so yeah, a long time. I 've always had a great experience there with service and food. Until today. With a family member being sick, i ordered thru Uber Eats. The delivery service was fast and friendly. The food was not. I ordered a bacon, egg, and provolone with avocado... and getting those last 2 add-ons cost extra. Im allergic to the dye in yellow cheese, so paying extra not to be hospitalized is ok by me. I get the order, and if you guessed I got american cheese and no avocado, you are having more luck today than me. So yeah, i was annoyed. I called Midland Bagel to tell them of their mix up and ask that the sandwich i actually ordered be made. The rude girl that everyone despises was the person who answered the phone. I have NEVER had any issue with any of the guys that work there. But today was not my day at all because i get the rude girl. She tells me there is nothing they can do about the sandwich except give me a refund, which i won 't get until tuesday or i can come down and get the sandwich.... wait, what??? I just paid a service to bring me the food, and now i have to come down anyway? Now im fuming. So i get there, and she has this smug little smile on her face, and she hands me a bag. Shes like, Here 's your sandwich ... ahhhh no. You 're gonna make me a new one right here infront of me so i can atleast enjoy a hot sandwich. This girl is THE WORST. I have avoided even being served by her in person by letting others go ahead of me because of her attitude. And after reading the comments, hahaha yeah the owner was out of the country but would be back Tuesday. Such a shame that he has that nasty individual ruining his business. Last time i will ever go there. They just lost a lifer. Service: Delivery Meal type: Breakfast Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

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UPDATED CAN YOU PLEASE UPDATE THE WEBSITE TO INCLUDE ADDING THE SPECIAL REQUEST ITEMS SUCH AS SCRAMBLE THE EGG OR TOASTED BAGEL SADLY AFTER THE UPDATE THE SPECIAL REQUEST TAB IS NO LONGER AVAILABLE THANK YOU Midland bagel is very consistent. Don't go here often but The product they put out is very consistent and other prices are very fair. Look at the cost increases everywhere However they have managed to keep their prices within check still give you a very good product. The bagels are very good any of their breakfast sandwiches are great and the breakfast burritos hit on a whole other level. they have not sacrificed quality of ingredients and they have not cut back on any of their portions Hopefully they continue to stay consistent

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So listen I wana start by saying honestly their food is good but recently the customer service has been so bad. This one Hispanic girl who works there is so rude and always has an attitude and also not to mention they never pick up the phone. I called so many times and no one would pick up so I was forced to go order in person. Even then I was there the phone would constantly ring and they don’t answer. The customer service is just what made me give this. Food: 2 Service: 1 Atmosphere: 1

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This place went from a line out the door every morning to few people inside. The place went to sht not even a year after they bought the place. trying to charge $3 for a small coffee and changing a menu ruined this place. Service: Dine in Meal type: Breakfast Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1

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Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Breakfast Burrito

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