Moby Dick House Of Kabob

This is the second time I’ve done some kind of order delivery and it was bad. The first time my order wasn’t correct-things were missing, and last night the person at the restaurant gave my delivery driver the wrong order, and the driver didn’t check to see if the names matched either. They said I needed to call Uber Eats but the directions said call the store since I ordered through the restaurant’s website directly. Since they were close to closing they said I could come get it which wasn’t possible or they could issue a refund. The one time I picked my order up it was correct but the service wasn’t great when you ask questions.

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This is the second time this has happened.We ordered Delivery from Door Dash App. I choose JooJeh Kebab, with half rice, half salad 4X for a family of four. I choose the bread option, because we want bread, but then all we got was bread and chicken. No rice, no salad. So disappointed and very upset, that we spent $80+ to get bread and chicken only. Something is wrong with your DoorDash Delivery menu. Normally we really like the food, but after this I just can’t.

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Very disorganized staff. I ordered a take away WITH Tah-Dig. I emphasized 3 times WITH Tah-Dig. Upon arrival at home, much to my surprise, there was no Tah-Dig. It fell on deaf ears. I won't mention the shrinking portion size.

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It is very disappointing to see their Kabob Kobideh, slowly degraded over the years from kabob to a sausage. If this is about saving money, then you will lose more customers.

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Absolutely great experience and tasty food!

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