Mocha House Downtown Youngstown

Never again. The owner made me feel so uncomfortable and unwelcome. I spent nearly $20 for a simple sandwich and drink. I ordered ahead and planned to take my order to-go, but I decided last-minute that I would just have my lunch there. I grabbed my order and took a seat. It wasn’t five minutes later, the owner asked to bring me a plate (as opposed to the to-go container). While I appreciated the gesture, I just didn’t think it was necessary and politely declined. He was noticeably infuriated by my response (stormed off while shaking his head and mumbling). He disappeared around the corner, and I heard a door slam. I was confused, upset, and embarrassed. So, I will never go there again. It’s...

• Utile
• Pas utile
• Répondre

They served me cold food and when I called they offered to replace my $50 order with a cheesecake this was months ago and when I went in today the lady argued about whether it was a slice 9r an entire cheesecake then the sister of the owner goes well since you didn 't come in in enough time sounds like you forefit the cheesecake well lady if you knew how to cook fresh food or read your own handwriting then we wouldn 't have been in that predicament in the first place.. it 's no wonder people don 't go here anymore the owners are always there and their customer service sucks! The food is terrible too. Go to Boardman or Warren this location is absolutely terrible! Consider yourself warned

• Utile
• Pas utile
• Répondre

I personally will never go back to the Youngstown location ever again. The manager, or who ever the older man is, will harass customers if they bring in ANY outside drinks or snacks even if you buy something from the restaurant. He has done this multiple times. If you do need to bring in anything i.e. drink/certain food because of an allergy or what have you, I suggest choosing a different restaurant to be at. Because what will happen will be you are going to be pestered into discarding what you have. They might have good food, but it’s just not worth the headache. Horrible customer service hands down from this man.

• Utile
• Pas utile
• Répondre

I drove out to take my daughter and her roommate out for brunch and they highly recommended this place so much so that we had to change our plans from Sunday to Saturday since they're closed Sundays. Great omelets, eggs benedict and a wide variety of coffee beverages. The food was excellent and they even give a discount to local college students. A favorite local place that we will definitely visit again! Réservez une table maintenant

• Utile
• Pas utile
• Répondre

I love visiting any mocha house when in Youngstown. Solid Americano, great cakes, and an m&m cookie plus a western omelet. The downtown setup is wide open. I also love that you order and then sit down. Much more efficient than dedicated wait staff.Kid-friendliness: Sharing a dish is not some offense. There are three of us and we order two adult dishes and split it all.

• Utile
• Pas utile
• Répondre

The Mediterranean skillet was great only one little issue if they can also add a Turkey bacon option instead of pork would be great but everything was awesome! Cheese cake was good!

• Utile
• Pas utile
• Répondre

Ordered on doordash food was outstanding I ate all of it daughter really enjoyed it as well will have to make a trip in person soon everything I had was really good makes me want

• Utile
• Pas utile
• Répondre

this by far is a great place than employees the owners are amazing. everyone treats me like a family. I love all, if they didn't try mocha home they don't know what they lack Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Have come here multiple times now and will be returning. The staff is friendly and helpful. It's a calm and comfortable setting. The food is very good.

• Utile
• Pas utile
• Répondre

Service is always so nice and the food is great. They have a great variety of foods.

• Utile
• Pas utile
• Répondre