2 /5
Évaluation
★
★
I think Moe's as a franchise is in trouble. We've given up on the Canton location, there is never enough staff nor fresh food ready to serve. This is exactly what was experienced this past weekend at the Howe Ave location. A nearly vacant store, and one guy trying to run the whole thing including the online orders that kept coming out of the receipt printer. It's not fair to put one person in that position, he was set up for failure. I stood for 10 mins behind a party of two that was waiting to order, and as I opened a coupon on my app, it warned that it would expire in 10 mins. You guessed it, the coupon blinked away before I even got to order. As I was waiting, a female employee showed up and jumped on the line. As I began to order, the first thing on the burrito tortilla was rice. I kid you not, the scoop of rice was about the size of a hot dog, only HALF of the diameter though. When I naturally asked for more, I was told (unbelievably) that she'd have to charge me extra. FOR RICE. There was approximately .06 cents worth of rice on the burrito. Rice has got to be the cheapest ingredient Moe's has. Then the only meat which looked edible was chicken, so that was what was chosen. The rest of the bins were either on empty with unidentifyable crusty bits, or what didn't even look as good as roadkill swimming in liquid, with the parts that stuck up out of the liquid hard and dark brown. Seriously, it was completely off putting. Then, the included chips were approx. 25 chips in the bag. Such a disappointing visit all told. Moe's please get it together. We prefer your food over the other make your own burrito place, but you are not doing your job. At all.