Monical's Pizza

Took calling 4 times before they would answer and not just pick up and set back down to disconnect. When finally getting thru was told that the door would be locked at 10 pm and I MUST be there before. I said no problem only to find the door locked at 9:48pm. A customer coming out finally let me in while workers looked out the window at me only to do nothing not realizing I called an order in. Told girl waiting on me that I wanted to talk to a manager. Told assistant manager Dawn I did not appreciate the way I was treated all while still in the timeline of being open. If you chose not to have customers after 9:30pm please change all your signage and websites. Pizza usually excellent, this time and probably the only time I experienced a no taste, bland pizza because of a hurry and get out of here work crew in Sullivan Illinois! Will try something else for dining while visiting Sullivan next time.

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Although the pizza was acceptable, the lack of competent wait staff made for an undeniable experience. Management does not seem to grasp how to staff this restaurant appropriately with trained staff. It took us several worts to get a server to wait on us then almost as long to ask for a bill so we could leave. If you really want pizza get carry out Food: 4

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Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Salad, Make It a Supreme, Mozzarella Sticks, Lasagna, Thin Crust Pizza, BBQ Chicken

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Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Thin Crust Pizza

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Always great t pizza and breadsticks. Been a stapke for over 40yrs!!! Food: 5 Service: 5 Atmosphere: 5

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