Mugshots Grill And Saraland, Al

On July 7th my wife and I decided to give Mugshots a try, despite some of the more recent mixed reviews concerning excessively long wait times.My wife and I decided to take a seat at the bar to take advantage of the remaining 30 minutes of happy hour. We ordered food, too.Amber, our server, did a fantastic job working the bar, serving at least 10 people, pretty much all by herself. The other waitresses did bring Amber the food orders to serve up to her customers.From the time I placed my food order to the time I received it was easily less than 15 minutes. I ordered the A1 sauce burger, fries, fried dill pickles and fried mushrooms (and bypass surgery).The only minor complaint both my wife a...

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Ordered via DoorDash. I had undercooked southwest egg rolls. My son couldn’t eat the bottom bun to his pb Anthony burger which was exactly where the pb on the sandwich was so he got a patty that was editable with nothing on it. Just laziness will never order again I can see why these are closing all over the placeUpdate: mgmt was extremely helping and willing to make this right

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Nice location near hotels and very convenient to the freeway. Unfortunately, the customer service (Ashley) will be the downfall of the this restaurant also the was food unseasoned and thrown on a plate with 5 fires. I didn’t take pictures. 10/10 wouldn’t recommend. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 1 Service: 1 Atmosphere: 3

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Ordered food online for pickup at 4:42 to be ready at 5:45 and I get there and they don’t have my food ready and it’s 6:00. Service: Take out Meal type: Dinner Price per person: $30–50 Food: 1 Service: 1 Atmosphere: 1 Réservez une table maintenant

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I come here a lot. I recently have gotten a service dog.I've been turned away from other places. Not here. You have done well Mug shots in educating your employees.Thank you. I will continue to support you!!!

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our waitress was very rude, she seemed like she didn’t want to be there and took forever to do everything Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

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This was a quiet place to have an afternoon lunch. The restaurant was clean and the staff was friendly. Customers were few, so no line, no wait and our food was served hot and fresh.

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Food is always great. Cole was our server this time and he was awesome!! He even made a signature drink recommendation we will also be using for our wedding now. Thank you Cole! Réservez une table maintenant

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Super nice people. The food was great. If definitely like to go back here. To bad they haven't made it to Texas

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Not bad; not great. Food was pretty good. Good spot for a Friday lunch break. Servers were nice and polite.

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