Il se peut que vous soyez redirigé
"When we stayed, we had dinner included, it was perfect, great portion too, certainly was not hungry after."
Téléphone: +441293786680
Adresse: Ladbroke Road, Langshott Manor,, RH6 9FY, Reigate and Banstead, United Kingdom
Ville: Reigate and Banstead
Plats: 6
Commodités: 10
Catégories: 5
Avis: 639
I had a voucher for the Alexander Group of hotels so we decided to use it at the Mulberry restaurant at Langshott Manor. When we arrived it was all very confusing the lady at reception thought I had phoned to say I was late but never actually asked for my name to check who I was. We were then presented with menus and I can only say where we went for a romantic meal we were asked 3 times if we were ready to order clearly they wanted our order ASAP. I don’t like this approach in these types of restaurants. I opted for the Arancini to start which said it had truffle in it…. It definitely didn’t or at least the tiniest amount wither way I couldn’t taste it nor could my partner. Then the Cote De Bœuf comes…. A reminder you have to pay £15 per person extra for this! It was extremely fatty and had lots of fatty flesh (sinew) within the meat. We got it cooked medium rear as the waitress said this this was chefs preferred cooking. I had a steak knife and still found it VERY tough. When asked how we found it we said ‘it was okay thanks’ not one person asked why it was only okay and continued to serve us as normal. I felt the starters and the mains where SO rushed by the staff! Then for dessert we had the cheese which was fine but nothing special and again no one explained even what cheeses they were to us. The menu said a selection of British and French but who knows! I had been to Langshott once before and it was a fabulous meal but it’s gone massively downhill and does not meet its 4* hotel expectations like before. Very disappointed and I guess I should have complained on the evening but we had a voucher and just wanted to go home. The food wasn’t inedible but it’s not to the standard you expect from before that’s all I will say.
My wife and I had dinner and breakfast in the Mulberrry Restaurant as part of a stay at Langshott Manor. We have stayed several times over the years and the whole experience never fails to delight. There were clear guidelines in place to ensure social distancing and other safety measures but this did not detract from our enjoyment at all. The service we received was outstanding and nothing was too much trouble. We did not feel rushed and the Team were always solicitous but never intrusive. As always, the food was delicious and beautifully cooked and presented. Our thanks to all the Team for looking after us so well.
Food was lovely, service non existent. After receiving our afternoon tea we didn’t see a member of staff again no one checked if we were ok or if we needed more tea/coffee the whole restaurant was full of customers but no staff. After an hour and a half I had to go into the hotel reception to find someone to ask for another pot of tea. The whole experience was really poor and I would not recommend afternoon tea at this hotel for this reason.
