They were overbooked due to an open table and were short on cooks. Unfortunately, they didn't inform us about this until after we had been seated and started our meal. Our reservation was for 6:30, but we weren't seated until 7:15. We decided to wait since it was a busy Valentine's Day Sunday, and there weren't any other restaurants with available seating, plus we had nothing else planned. The most disappointing part was that we weren't acknowledged for nearly 40 of the 45 minutes we spent standing at the front door. A simple greeting or an explanation that things were taking longer than usual would have made a big difference. Additionally, it felt unfair that some friends of the server were...
What was most frustrating was that we were left standing at the front door for almost 40 of the 45 minutes without any acknowledgment. A simple greeting and an explanation of the delays would have made a big difference. Moreover, it seemed that some friends of the server were seated before us, which felt unfair. They could have freed up that table for other patrons instead of accommodating their friends while constantly serving them drinks and food.
Overall, the lack of communication and poor service at the start was disappointing. However, once we were finally seated, the service improved, and the food was quite good.
The most frustrating part of the experience was that we stood at the front door for 40 of the 45 minutes without any acknowledgment from the staff. A simple greeting and an explanation about the delays would have made a big difference. Additionally, we noticed a couple who were friends of the server occupying a table that could have been used for other customers. It felt inconsiderate to prioritize friends over the needs of waiting guests.
Overall, the communication and service were lacking before we were seated. However, once we finally got to our table, the service improved, and the food was good.
Wow! I was craving a burger and this place came highly recommended. We were not let down. The burgers exceeded all expectations. Among the three of us, we tried the jalapeño popper burger, baked mac n cheese burger, and the ABC grilled cheese. As sides, we enjoyed the fries, pulled pork, and baked mac n cheese with pulled pork. The portions were generous, prices reasonable, service excellent, and the atmosphere wonderful. Every time I find myself in this area, this will definitely be my go-to spot. I highly recommend it to anyone I know who plans on visiting.
Réservez une table maintenant
Went in and there wasn't a single customer in the place on a Wednesday evening. Despite advertising wing nights on Wednesdays, when you go in, they'll tell you they are not discounted on Wednesdays but you are free to order a burger or full price wings. This sign stating wings on Wednesday has been up for months, they are aware it is incorrect but are keeping it up to get people to come in and buy full price burgers. Bait-and-switch.Would strongly advise avoiding this restaurant and their shady practices.
I wouldn't recommend this place. We came in for lunch when there were only a few tables occupied, yet it still took 40 minutes to receive our burger, salad, and poutine. The server was eager, but unfortunately, the food was cold and not appealing at all. I was just ready to pay and leave!
I have been to this place since there last location and food is still amazing. Love the stuff burgers here. Also, the service here has been amazing. Especially today the gentleman serving is was awesome.Kid-friendliness: Good option for kids menu.
We made a reservation for 12:30 on a Saturday, expecting the restaurant to be open at 11:00. However, upon arrival, we found the door locked, the lights off, and no sign of any staff, aside from a car parked in the lot.
Réservez une table maintenant
My friends and I were exploring the city near the Saddledome and stumbled upon the best burger joint in the world. I can't stop thinking about your delicious burgers!
The patio arrangement is charming, and the food makes the visit worthwhile.
Sandwich Grilled Cheese Au Poulet Buffalo
Bowl Of Soup, Side Salad And A Biscuit
Omelette Végétarienne Au Fromage
Bouchées De Macaroni Au Fromage
Eggs With Homefries And Toast
Burger Au Fromage Avec Frites
Doigts De Poulet Avec Frites
Old Faithful Grilled Cheese
Philly Cheese Steak Stuffed
Cup Of Soup With A Biscuit
