1 /5
Évaluation
★
Visit date: 03/10/2020. One of the worst Nando’s experience I have ever had in life. Our waiting time was 50 minutes to 1 hour (table for 5). We were told to join the virtual queue. After 10 minutes into the virtual queue, they added 20 minutes to our virtual queue. After a long wait we finally got our table. We order our food and made the payment at 17:13pm. After the payments, no one served us any of our drinks, no condiment nothing. No one came to check on us, every staffs just ignored us. Even when you called them, they said” We’ll be with you in a moment” then they forgot. We managed to stop a staff, who was serving drinks for the table next to ours. Funny enough those people actually came after us, 20 minutes after us. I showed him my frustration and he finally got us our drink at 17:47pm. We got our drinks after 35 minutes. He said sorry for the delay, but 35 minutes to fix a drink is ridiculous. Finally, we got our food at 17:58pm after 45 minutes. This is SHOCKING Nando’s standard. The food however was nice tasty, such a shame with the terrible service.