Il se peut que vous soyez redirigé
"Nice food friendly staff and very helpful cafe staff and shop staff and a lot of people on here saying food is not cheap every where in the lakes is over priced"
Téléphone: (+44)1539436364
Adresse: Main Street, LA22 0NT, South Lakeland, United Kingdom
Ville: South Lakeland
Plats: 11
Commodités: 9
Catégories: 5
Avis: 1186
We recently visited the cafe whilst shopping in hawkshead. The cafe was closed when we initially got there and had a sign saying it would reopen at 1.40. Several people walked out not wishing to wait. When 1.40 came the cafe did not open but one member of staff started cleaning the tables/chairs etc. We finally got seated at 1.50. We ordered 2 soup and a child’s baked beans on toast. Other customers followed us in and all received their food before us despite us being the first to order. Our food finally arrived at 2.35! The ‘soup’ was warm and looked like a tin of tomatoes has been blended! The staff were very sullen and disinterested and it was very evident they did not want to be there! In the current economic climate we thought businesses would be appreciative of people’s custom! We shall not be eating there again
I understand it’s winter season and cafes and shops in Hawkshead are quite but it’s no excuse for both members of staff to sit and eat lunch at 1pm in the afternoon while customers are waiting. A young member of the team served us at the till and made the drinks, training is highly recommend in your staff. If naturally Hawkshead intend to charge there customers £3.25 for a flat white please ensure your staff are trained. I myself are barista trained and work in hospitality and can understand the pressure of making a flat white but I had to ask for it to be remade 3 times. In the end I poured my own milk in. As a resident in the village I won’t be coming back!
I almost never post a negativity on TA but I have to say the "full English "breakfast at this establishment was poor, yes I did eat it as I was hungry but both my eggs where without yolks the bacon slice was very well done in fact brittle, the grilled tomato was not grilled and we never received the black pudding and was only brought to our attention when pkares were delivered to our table. I just would like to advise the establishments kitchen to take a little more time and care on producing the food and it will be a winner, staff pleasent and covid controls good but as I say the breakfast was a real let down.
Had a very good experience at the cafe today when I stopped on my lunch break. I had the bacon sandwich which was okay but still very nice. However it was the coffee that sold me. I had a cappuccino and it was amazing. Best I’ve had in a long time. The staff were also really helpful and friendly Especially the young waitress holly who went far out of her way to make sure I had everything I needed etc and that I had a good experience. Everyone was really friendly and it was a very worthy visit
