I have been coming to the Laguna Hills location for years and have never had a problem until today. When I walked in there were 2 employees in the store, one helping a customer and one stocking the display case so I waited patiently, then another customercame in and then another until there were 4 of us waiting! When he was finished the last one in line walked up and said I justwant to pick up an order and instead of you'll have to wait your turn he asks her her name and says anyone else have an orderwhich the other 3 said yes we do. So he takes their name and goes in the back for awhile. Now I'm starting to get upset, hecomes back out with 2 orders and asks the other 2 their names again, lo...
Walked in and saw a large red velvet cake with a large, yellow flower sitting in the glass showcase. I pointed to it and said ?I will take one of those and will pick it up Friday afternoon before closing?. Paid in advance and picked up on Friday afternoonas planned. Evening rolls around and getting ready for party, open the box and there?s a big void in the center of the cake andno yellow flower! I called the store and was told ?the flower costs extra?. Nobody mentioned this when I bought the cake. When Ipoint to an object on display and say ? one of those? I don?t expect it to be void of any major features. I put some fresh cutflowers in the cake and went on with the show, but I was certain...
Wonderful staff/owner. Very attentive, friendly, and knowledgeable staff. My last visit included a very rude woman with no manners cutting off everyone in front of her. Owner handled it extremely well and told her she would have to wait and shebecame visibly angry and slammed the door on the way out of the store. Owner then locked the door as it was closing time so shewould not come back tonight. We recommend the mini bundlets and full size cakes for all occasions. The flavors are verydelicious and the prices are great.
Wow, what a Fantastic Shop..... Love the Cakes, lots of great gifts, beautiful cards, fun party plates... Who knew.??. So glad I stopped in. Plus everyone was so sweet (pun intended).... Thanks to all. Can't wait for more CAKE. Not going to wait for an occasion....yum yum !!
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Amazing service! They delivered a cake to a relative, waited to ensure that the person was at home, called me with an update (I live from the city), and were so helpful. This is the second time I had a great experience with them. The cakes are also delicious!
This restaurant is easy to locate in a shopping mall that's been around for decades. The staff was exceptionally friendly, and I was able to conveniently place my cake order online in advance. Overall, I believe this place offers good value for the price.
The cakes here are absolutely delicious and simply melt in your mouth! On our first visit, they kindly offered us a variety of samples. Plus, if you leave your email, you'll receive complimentary cakes on your birthday. We're still waiting to claim ours!
I tried two different cakes from this place, and both were incredible. I'm eager to try their lemon cake, but I haven't had the chance yet. The frosting is excellent as well; it really complements the cake perfectly.
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Thank you, Nothing Bundt Cakes (Janet Jim) for taking care of my order so quickly, that did put a smile on her.
Very nicely decorated shop and the family loves their cakes
