Il se peut que vous soyez redirigé
"Slightly warm coffee reported to waitress but still served more of same. Not busy in restaurant but took a while before we got our breakfasts which were .... you guessed it not hot at all. Disappointed, used to be great restaurant"
Téléphone: +12044442409
Adresse: 520 Main St, Oakbank, Canada
Réservation, Réserver
Ville: Oakbank
Lundi: 09:00 -22:00
Mardi: 09:00 -24:00
Mercredi: 09:00 -24:00
Jeudi: 09:00 -24:00
Vendredi: 09:00 -24:00
Samedi: 09:00 -24:00
Dimanche: 09:00 -22:00
Plats: 1
Catégories: 5
Avis: 83
When our food arrived on the deck, I ordered wings, and the waitress provided just one napkin with them. I had to go inside to ask for more water, as well as extra napkins and wipes. To my surprise, I found the waitress chatting with someone else while leaning against a bench. After a second request, I was able to get what I needed. My friend ordered a salsa salad, which was mostly just lettuce, with hardly any cheese or hamburger, and no salsa at all. Additionally, several other ingredients were missing. The waitress never checked on us to see how we were enjoying our meals. When she finally returned with the napkins and wipes, we inquired about more dressing and whether that was the stand...
Oakbank Bar Grill is the last place I would recommend. We visited this establishment the other week. Had a terrible experience with our waitress, who was both inattentive and rude. We ordered the Build Your Own Platter for $30.99, where you chose anythree starters under $14. We had two orders of Chicken Wings for $13.99 each and one order of Jalapeño Poppers for $11.99. Ourwaitress failed to tell us that Jalapeño Poppers are supposedly a premium item that do not work with the platter deal . Thisis NOT stated anywhere on their menu, and we were NOT informed about this before ordering. This incident resulted in our mealbeing overcharged. When we questioned the waitress about the bill, she imme...
Oakbank Bar Grill is the last place I would recommend. We visited this facility in the other week. Had a terrible experience with our waitress who was both inconspicuous and rude. We ordered the Build Your Own Platter for $30.99, where you all three starters under $14. We had two orders from Chicken Wings for $13,99 each and an order from Jalapeño Poppers for $11,99. Our waitress didn't tell us that Jalapeño Poppers are supposed to be a premium item that doesn't work with the Platter Deal. This is NOT indicated anywhere on their menu, and we were NOT informed about it before we order. This incident led to our meal being overloaded. When we interviewed the waitress about the bill, she immedia...
We waited and waited for our unresponsive waitress to come back so we could provide feedback, but she never asked for it. Instead, we had to track her down twice and found her chatting at the bar. With no apology, she finally made her way back to us. When we pointed out that the salad was significantly underportioned, she just stared blankly and offered no solutions, insisting that the portion sizes were controlled and there was nothing she could do. We asked to speak with a manager, but were told that one was present and were given an information card to contact later. At that point, we realized any attempts to resolve the issue would be futile, so we simply requested more burger and dress... Réservez une table maintenant
We also ordered two servings of wings, specifically flats, which I admit is a bit unusual. We ended up receiving the wings 30 minutes after the pizza, and we only got one order instead of two. Additionally, the wings included both flats and drums, which was not what we requested. It seemed they had forgotten to enter our order correctly. When I pointed out these mistakes to our server, who had red hair, she claimed to be the manager and dismissed my concerns, saying she saw no issue and did not offer any resolution. Despite the poor experience, we paid for everything and left a tip. I believe the owner needs to retrain their staff on the menu and customer service skills.
Service is terrible. Not so busy after lunchtime, we waited for 10 minutes without greetings all the time while the staff was on their phones, and the manager was just tiring around and looked completely uninterested in each of the customers. A table even stood up to be their orders back because of the kitchen, but no one came out Rongelap. What a joke, we went out after we waited these 10 minutes on a dirty table that needed wiping
Pretty good breakfast at a reasonable price. Large portion. Food and service were nice. We came here because of another reviewers comment about dogs being allowed in but that is not the case. Service dogs only (which is the law anyways). Staff was friendly enough to give us a bowl of water for the dog that had to be left in the car. 4/5.
I was really disappointed to find out they switched wings. The old ones were so good, I told everyone about how great they are. These new ones are garbage! Weird extra bones in them, quality is just terrible. I honestly wish things didn't change so muchthere. It's obvious they're going cheaper with the food. Sad. Réservez une table maintenant
I was really disappointed to learn that they've switched wings. The old guys were so good, I told everyone how great they are. These new ones are garbage! Strange additional bones in them, quality is just terrible. I wish it didn't change so much. It is obvious that they will be cheaper with food. Sad.
