Oto Sushi - Réservation de table

We arrived right when the restaurant opened, so we were the only customers at the time. We requested low-sodium soy sauce, but they insisted that the sauce on the table was the only option. I eat sushi two or three times a week, and I can definitely tell the difference between low-sodium and regular soy sauce! After we received all our sushi, we had to remind them about our calamari, which they had forgotten to prepare. By the time the calamari arrived, we had already finished our meal. When we asked for the bill, we waited for about five minutes, and when the waiter didn't come, we went to the register to pay because he was too busy on his phone. The service was quite poor, and overall it w...

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Your sushi is good, but their customer service is just garbage, and today I had enough. We only live the block from the place, so we've been coming here for years. Every time we come here, we'll get this annoyed look as if they were serving us. When we sit, the waiters are always unhappy and racist. We need to ask for utensils, for plates. Today we came an hour and a half before closing and they gave us an annoying look and refused to sit down that they have no available tables and that the waiting period was 30 minutes, as a table was ready to pay and leave. They always close in the middle of the day to take a lunch break together and then open again hours later. As I said, her food is good...

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We're here when they opened, so we were their only table. First we asked for low soy sauce, and they said that on the table is the one? Come on, I eat sushi 2/3 times a week and can taste the difference between low sodium and regular sodium sauce?? Then we had to remind them of our Calamari after all the sushi were on the table, and they forgot to put it in him, was very busy as I said. Calamari came out when we already end all food. We asked about the bill, and after 5min we went to the register to pay because the waiter was busy on his phone? very poor service and overall unpleasant experience! Would never go back like other better places than that.

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We love Oto Sushi in Redmond and have been frequent visitors. This time, however, we decided to stop by at a different location in the area, expecting similar quality, but we were disappointed. The chicken karaage was dry, and the batter tasted dull. The ikura nigiri was fresh, yet somehow lacked flavor. The spicy tuna roll was bland and didn’t compare at all to what we usually enjoy at the Redmond branch; the sushi rice was dry and wouldn't hold together well. It was a bad sign that we had leftover food that we didn't even want to take home. Réservez une table maintenant

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Food is great, the service is very bad. It is sad, that the servers can make such a huge effect for customer to come back again, even if food is good. I hope the owner will read this. I hope the servers are not relatives so that he could fire them.The attitude of them felt that they had no respect for customers. I usually appreciate good service and tip good. I felt thatthey didn't deserve it. Hope they learn from my comment. They are cutting on their earnings.

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Today, we arrived an hour and a half before closing, and they gave us an irritated look and turned us away, claiming there were no available tables and that the wait would be 30 minutes, even though a table was just getting ready to leave. They frequently close in the middle of the day to take a group lunch break, only to reopen hours later. While the food is good, I can no longer tolerate the poor customer service.

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So I have only been to the Redmond Oto but this one is keeping the standards as high as Redmond. Hands down ,oto is The best sushi I tried in Washington. We tried the sashimi and nigiri. Dynamite baked roll is amazing with a hearty miso soup. The Japanese green tea is a great touch in this weather. The service is nice and courteous.

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Delicious! Got the Omakase and was not disappointed. Really fresh fish, prepared exceptionally well. I've tried Shrimp Sashimi before, but this was the first time I liked it. Réservez une table maintenant

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Our place to get our sushi fix. Great service and quality sushi.

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Our place to repair our sushi. Great service and quality sushi.

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