5 /5
Évaluation
★
★
★
★
★
Today was my first Panera Bread experience. I came in and was greeted nicely by the cashier, she took my order and went to my table to get it done. I see many people complaining about slow service. Of course I came in at noon, so I'm not surprised. You can place the order online before you arrive. I ordered a Mac and cheese sandwich that's nice as I'm a fan of Mac and cheese. When I sat on my table, the bread was nice and warm, but the Mac was cold. I went to the pick-up switch to ask if the sandwich should be cold or not. He looked at me funny, didn't answer my question, but ordered a new sandwich that was great! The replacement was earlier than expected. The guy deserves an increase for his care and professionalism. Be patient with these hardworking people, but not afraid to ask if there is a problem.