I've been trying Panera again lately after a long absence. A few weeks ago, I discovered the Green Goddess Cobb Salad with chicken and have had a yen for it since.The first time I ordered it, at this location, they were out of avocado, which was totally fine as the rest of the salad more than made up for it. At a visit to the Somerville location, I got the salad only to discover when I got home that there was no chicken on it. By that point, I was too far away to do anything about it.Today I returned to the Clark location to try my luck. Ordered at the touchpad, made sure the avocado was included in the order. Picked up the indoor window and took my order back to my car. I was about to drive...
I hadn't been to the restaurant in a while, so I decided to stop by for lunch. I was really looking forward to the broccoli cheddar soup, but it turned out to be quite a letdown. Unfortunately, I won’t be going back. While I understand that prices have gone up, it seems like the soups have become watered down. A good broccoli cheddar soup should be thick and creamy, not just a yellow liquid. The flavor was bland, and dipping the bread in it felt useless since it was just bread soaking in water. I won't be asking for my receipt, as I don't keep them from Panera. I would have liked to share my feedback in person, but I didn't have the time since I needed to get back to work.
I was quite disappointed with this location. I ordered a Mediterranean veggie sandwich that was supposed to come with hummus, but I never received any! If they were out of it, they should have let me know and offered a substitute. I also ordered a passion green tea, but instead, I was given a completely different drink that turned out to be carbonated. To make matters worse, the staff member at the window was rude. I don't plan on returning here.
I really liked the kiosk ordering system, as it allows us to customize our orders. The spicy chicken sandwich was okay, but it arrived at room temperature. The broccoli mac and cheese was tasty, although the pasta was overcooked. On the bright side, the staff was friendly and attentive.
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I am Super disappointed , I got a bowl from here and it was not cook the associate on the picture tell me what do I want ... A cook food for God Sake .... finally she reorder the bowl so rude tell me u most trash.They are not good.
I was pretty upset to arrive home and see that I was given the wrong sandwich. Ham sandwich with no onions or tomatoes yet I received some kind of chicken sandwich with lettuce tomatoes drenched in some kind of sauce.
The order was incorrect and needed to be fixed. As for vegetarian options, they are quite limited for both lunch and dinner.
Sub standard coffee but ok food, coupled with poor service in a great atmosphere due to premise and
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The restaurant is not very clean, and the music is excessively loud, even in the early morning.
I've always been treated like a person not just customer.
