This restaurant is located in a college area, so it may not prioritize customer service as much since it caters to college students who may be hungry and willing to accept anything. I placed an order online for curbside pickup with a 25% tip, but had trouble finding parking due to limited space. After waiting for 20 minutes and unsuccessfully trying to call, I finally asked someone inside to check on my order. It took an additional 10 minutes for my pizza to be brought out, only to find out it was wrong. I asked for a refund, which also took another 10 minutes as the staff seemed disorganized and did not acknowledge customers promptly. Despite not receiving good service, the food was not enj...
I called this location to order ahead for the next day. When I talked to the person on the phone, they confirmed the time by for 11:30 in the morning . The next day (when the pizzas were supposed to be delivered), I called to confirm that the order would be arriving at ,11:30 a.m. and the person confirmed. At ,11:45, the order had not arrived, so I called to check the status. At that time, they told me that the driver had left 10 minutes prior to deliver. 30 minutes later, we still hadn 't received the pizza. I called again, at which point they shared that they had the wrong time down and that they thought the delivery was for 11:30 p.m. They did offer a refund, but I will never order from h...
This was the most horrible delivery experience of my life. I ordered my pizza at 11:30 I got my confirmation email at 12:06.When I called the store to check up on my order I was told that the store was under staffed and they decided to hang up in my face. I then called again was told the same thing but this time with an attitude and again was hung up on. We then decided to wait and the pizza didn 't arrive until 2 AM IN TBE MORNING cold,dry, and flavorless! DO NOT ORDER FROM THIS LOCATION IF YOU WANT GOOD SERVICE AND GOOD PIZZA! If I could give this a zero I would!!
The pizza was amazing the customer service was HORRIBLE. i am from out of state and this was one of the worst experiences I have had with papa johns. They took over an hour and a half to deliver while they said it should take 30 minutes. I tried calling multiple times but they had me on hold for a very long time. Once it finally arrived all the sauces that were ordered were not there.
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I placed an order at 8:25 PM and was given an estimated time of 95 minutes. I checked the tracker at 10 o'clock but did not receive any updates. I tried calling multiple times but no one answered and there was no updated estimated time. After waiting for 2 hours and 12 minutes, my pizza never arrived.
we did not get our pizza! absolutely! we ordered a door bag and it was never delivered. we called several times and no one took off. we waited 20 minutes for it to be delivered and still no answer or pizza. we want a refund if they pick up the phone.
like most dad johns in recent years this place is a full sweat. a lot of luck getting everything delivered, and even when they pick up, they seem to screw it every time. simply close the position as a spot on her call.
I love this location honestly. They're fast, efficient, and precise. The only thing I will be nitpicky about is needing them to cut all the way through the pizza but that's it.
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The gourmet sandwiches at this restaurant are fantastic! My favorite is the #11 country club. They are similar to Subway Sandwiches and are excellent.
Excellent pizza. Fast preparing ready for pick up usually in 15 20 minutes
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