1 /5
Évaluation
★
Was at a friends house where we all ordered Pizza. My Chicken BBQ arrived without any BBQ sauce on. I was going to leave it but the pizza tasted bland without it. Phoned up the branch and they first of all offered to just refund the account. Explained that I wanted the pizza delivered how it should have been. He then offered to send over some BBQ sauce to put on myself. Again explained that I wanted my pizza delivered and that my pizza would be cold by the time they sent over BBQ sauce. He then agreed to send a new pizza and to give back the wrong pizza to the delivery driver. 20 minutes later we get a phone call from a withheld number. It was the delivery guy saying that he is the car park but cannot find the property. We told him the door number and that we would stand at the front door and look out for him. He was nowhere to be seen. 5 minutes later he phoned again, then another 5 minutes and another. Eventually there was 3 of us walking around the estate looking for this incompetent delivery driver that has a problem with door numbers and the plenty of signs around indicating where each door number would be. 20 minutes had passed since his original phone call and I finally find him driving on to the estate. Who knows where he was. He got out of the car with no apology. I asked him if he had sat nav in his car, to which he replied, Yes, but the sat nav was taking me over there (pointing to the exact location of my friends house). He handed me my pizza. I tried to hand him the wrong pizza that I had been carrying around the estate and he refused to take it. I told him that I was instructed to give the pizza back to him and he said rudely and abruptly, No I don 't want it . Funnily enough I had no use for this pizza either. The guys car door was open so I put it on the seat of the car. He quickly took it back out and threw it all over the pavement and road. Got back inside and as I suspected, the new pizza was correct as far as the toppings were concerned but was now cold. Phoned up the branch again to explain everything that had happened.Spoke to somebody called Fehol or Sehol I couldn 't clarify this as he got angry at me when I asked if it was a F or an S. He told me he wasn 't going to do anything about it because he had already sent out another Pizza. I asked to speak to his manager and he refused. I asked for the managers name and he replied, No I am not going to give you his name because you are going to complain about me I told him that my complaint wasn 't going to be about him but now it was. I could see that I was not going to get anywhere with this rude, incompetent, arrogant piece of work and put the phone down.