Whoever they have working as a manager needs to be fired. They didn 't deliver part of my order. I called and asked for it to either be delivered or refunded. He said he couldn 't do that. He offered to for me to call next time and ask for a free cookie. I never order from them, and now I never will again after this experience. I explained that I just wanted the money back for an item they didn 't deliver since I never order from them and if he couldn 't do that then to put me in touch with someone corporate who could. By the way they verified my item was still at the store on their shelf. He got VERY nasty with me, said I was an awful person How am i awful for wanting my money back for some...
The service was absolutely terrible. They forgot to include some items in my order and refused to issue a refund for them. When I contacted the store about the missing items, I was informed that there was nothing they could do, as the missing items were only worth a few dollars. It feels like they’re just taking advantage of customers and don’t care about providing good service. I would not recommend this place. Service: Delivery Meal type: Dinner
Ordered a special deal online.. customized a pizza that didnt even come with a topping they put on it.. and not what I asked for.. called and explained to store.. was told they will make a new pizza and have it right out to me... its been over an hour and I had to call them to ask when it was coming and was told its on the way .. already out the store should be less then 10 mins. It took over 30 mins... Service: Delivery
Got a pizza to go on 4th of July....while it was good it wasn't 5 star worthy. I will give them credit though, while all the other local pizza places in Chester were closed the evening of the 4th, Papa John's was open. We ordered at the Papa John's store and they were busy, but we only had to wait approx 20 minutes. While the staff were friendly, they did seem to be overwhelmed. Service: Take out
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Their service is always great. The location in Google maps keeps getting move to an incorrect location. The correct location is right next to the Dollar Tree at 3 Kent Town Mkt, Unit 3 Kent Town Market, Chester, MD 21619. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
I mean you’re crazy if you think you can convince me that these guys don’t deliver that TV quality commercial level papa John’s pizza. Every single time I get their pizza it’s the same which says a ton. If you want straight forward good pizza that hits the same every single time the team at this branch delivers.
Called to order around 10 pm they took our order like normal but almost 2 hours later there was nothing we tried calling again to ask me they never answered I would go in or pick up food if you get anything lucky we wear paying in cash so no money was lost. Food: 3 Service: 1 Atmosphere: 1
I absolutely love having Christen as my delivery driver! She's a true gem, and her positivity and bright smile always brighten my evening!
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Service: Delivery
Meal type: Dinner
Price per person: $10–20
Food: 5/5
Service: 5/5
Atmosphere: 5/5
Service: Delivery Meal type: Dinner Price per person: $20–30
