1 /5
Évaluation
★
Extremely disappointed and frustrated with this Mr Pita. I want to first say, my family and I have been eating Mr Pita for well over 10 years. We have always ordered Mr Pita for any type of party/gathering. Since moving, my original pita location is just way to far. I found this one and I placed my order at least a week before the party. The young lady taking my order was friendly and went back over my order for me which were three pita platters mixed with different pitas (of my choice). I asked her to leave a $20 tip as I had to pay upfront for the platters. I then call the day before the party to confirm that my order will still be okay to pick up. I got a different girl who told me she had actually just finished making the pitas. I thought that was odd because with all the toppings and meat sitting on the bread overnight, there was a chance it was going to be soggy. She asked me if I wanted the dressing on the side so it doesn?t make the pitas soggy. Ironic. Day of the party I get a call from the same girl and she said did you want all three platters Greek ? I said no it was a mix. She then proceeded to place blame on the young girl who took my order. Saying she did it wrong. Honestly I don?t believe that for one bit. I think the girl who made the platters didn?t pay attention to the order and panicked. Mind you this is 30 minutes before I have to pick the platters up to get them to the party. I had no choice but to just deal with all Greek. I go to pick them up and I?m asked to sign a receipt and tip. I said I already paid and tipped and my bank was charged $131. The manager told me that that had to be incorrect and it was probably just a pending charge and to wait. It wasn?t pending but I didn?t have time to sit around trying to handle something I did over a week ago. I was only offered an apology, I was not offered a discount of any type. I paid $131 for an order that was completely wrong and all I got was I?m sorry. The receipt I signed yesterday better not a