As a longtime fan of Peet's, I recently visited the location in San Mateo and was disappointed with my experience. I had to wait between five and ten minutes while they cleared orders ahead of me and managed their online requests. When it was finally my turn, I ordered a coffee and asked the clerk if she could offer me a complimentary shot of espresso for my wait. She responded, not once but twice, that she couldn’t do that. I told her that if she couldn't assist me as a customer, I would leave, and she simply looked me in the eye and repeated, "I can't do that." So, I decided to walk out. It’s unfortunate, but I won't be returning to this Peet's; I didn't appreciate how they treated their c...
Peet's Coffee - Réservation de table
1020 Park Pl, San Mateo, United States Réservation"The sandwich was overcooked and inedible, and the drink was only half full."
Détails
Téléphone: +16504030110
Adresse: 1020 Park Pl, San Mateo, United States
Réservation, Réserver
Ville: San Mateo
Heures d'ouverture
Lundi: 05:00-18:05
Mardi: 05:00-18:05
Mercredi: 05:00-18:05
Jeudi: 05:00-18:05
Vendredi: 05:00-18:05
Samedi: 06:00-18:05
Dimanche: 06:00-17:05
Statistiques
Plats: 10
Catégories: 5
Avis: 2905
Adresse
Avis
We?ve been Peet?s customers for years but this is really it. Every weekend we order coffee with pastry. The app says the wait time is 20 min. Okay. But it consistently takes them 40 min and more to just heat up the pastry. They move very slow, chat nonstop and pay no attention to their customers. At the end, it?s been so many times when we got cold coffee, no pastry, and crying baby because he was completely bored by waiting. This is the worst service ever! We did like Peet?s coffee but the Starbucks across the street is our go-to now because they are excellent in their speed and customer service. So so sad about Peet?s.
This Peet's location is fantastic. It allows for social distancing and is tidy and well-organized. I really appreciate the staff for their excellent customer service. The coffee is wonderful—perfectly balanced, not too hot or cold. The pastries are fresh and delightful, and their service is exceptional.
Coffee great. Customer service terrible! Employees talk behind counter for minutes, totally ignoring the line. When you finally get to the register, the associate was very rude, took the order, and never said thank you. Peet is rolling over in the grave???? Réservez une table maintenant
Coffee great. Customer service terrible! Employees talk behind counter for minutes, totally ignoring the line. When you finally get to the register, the associate was very rude, took the order, and never said thank you. Peet is rolling over in thegrave????
Great place order everyday. Only thing sometimes is different coffee i like my coffee on Sundays mornings Don?t know who works but i love it more than other days
I ordered online. Parking was easy to find. My drink was stolen. But staff was quick to provide me a drink quickly. It was delicious.
I've discovered my new favorite beverage: the espresso chai latte with an extra shot and almond milk. Réservez une table maintenant
The staff here are incredibly friendly, and they pay great attention to detail in their dishes!
The sandwich was overcooked and inedible, and the drink was only half full.
Plats
Réservez une table maintenant
San Mateo
Catégories
-
North American
-
Cold Brew
-
Breakfast
-
American
-
Coffee
Commodités
-
Breakfast
-
Delivery
-
Takeout
- Réservation de table
Palette Tea Garden
48 Hillsdale Mall, 94403, San Mateo, US, United States
Réservation, Cantonese, Cocktail, Seafood, Dim Sum, Tea
"The food is delicious! Though the portions are small, it is definitely worth it."
Max's Of Burlingame
1250 Old Bayshore Highway, Burlingame, 94010, United States Of America
Réservation, Sandwiches, Breakfast, American, Sports , Vegan
"Sadly gone way downhill...hopefully the city location still strong."
Starbucks
1000D Metro Center Boulevard, Foster City, 94404, United States Of America
Réservation, Delivery Services, Coffee & Tea, Breakfast, Coffee, Pizza
"The staff at the restaurant were overwhelmed by the number of orders they received, resulting in slow service. Additionally, I only received one of the items I had ordered."
Shihlin Taiwan Street Snacks
142 E 3rd Ave, San Mateo, CA 94401, USA, United States
Réservation, Taiwanese, Breakfast, Chicken, Snacks, Asian
"I absolutely adore this restaurant! My favorite dishes are the popcorn chicken with rice and the grandma braised chicken."
B Street Vine
320 South B Street, San Mateo, 94401, United States Of America
Réservation, Sandwiches, Ice Cream, American, Italian, Cheese
"Food was goooooooood with the Malbec and Merlot wine"