Philly Pretzel Factory

I ordered from here for the first time. Unfortunately, 2 out of the 3 pretzel dogs were as hard as rocks. The mini cheesesteaks had great flavor, but the dough inside was undercooked. The pepperoni melt was decent, but don’t expect it to resemble the picture.

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A big shout-out to Nick and his team! The soft pretzels are delicious! To those who have posted negative reviews, I encourage you to reach out to the store directly to address your concerns before taking to the internet with your complaints.

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Thank you for the platter I ordered today for my custodial team at Centereach High School. I apologize for any confusion during the ordering process, as I'm a first-time customer! I hope to become a regular. Thanks again to your staff!

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If you like your pretzels hard as a ROCK then this is the place for you! Be ready to break a tooth! Pretty nasty. Pretzels should be a little soft. Réservez une table maintenant

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My first time going In there and was greeted by abby, she is excellent, very helpful, recommended me amazing pretzels 10/10 . Clean and friendly

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It's probably best to visit the restaurant in person because when you order through DoorDash, the food tends to arrive cold and not very fresh.

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Love this Place. Consistently Great Pretzels!Whenever I drive through Rocky Point the Philly Pretzel Factory is always on my list.

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Best pretzels EVER! Store is always clean, pretzels are fresh and staff is accommodating! Thank You! Réservez une table maintenant

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I ordered two pretzel hot dogs, but the pretzel dough was very undercooked and inedible.

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The pretzels are alright and so is the price, nothing too great and nothing bad.

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