The onion rings were passable—just okay, nothing special. To make matters worse, there was an infuriating "HOW MUCH DO YOU WANT TO TIP?" checkout screen when I went to pick up my food. Maybe that's why my sandwiches were so disappointing? I only tip well for waitstaff, drivers, etc., and I didn’t tip this time.
On the positive side, the restaurant was nice and clean, located in a pleasant area, and the employees seemed friendly, aside from making a disappointing sandwich—perhaps because I didn’t tip for pickup? I’m giving it 2 stars for that. But overall, the food, price, and the pressure to tip for pickup are not worth it. I expect much more from the highly-rated food in San Dimas. I'm no...
My favorite sandwich shop is no longer my favorite. I took myself and a coworker to lunch today and ordered two cheesesteaks and an Italian hoagie. The cheesesteaks were perfect, but the Italian hoagie was a different story. It was loaded with everything I didn’t want, and none of what I did want. For example, I specifically asked for no lettuce, yet it was piled high with it. I asked the girl behind the counter if she could remove the lettuce and wrap it to go. After a long day at work, I got home eager to enjoy my Italian hoagie, but it still had the lettuce and none of the toppings I wanted. What a disappointment!
It 's okay. $11.99 for a moderate sized cheese steak and nothing Philly about it. Add fries and a soda and you 're looking well over $20. All of that and the dismissive "I hate my life "lady behind the counter was bean counting the number of napkins I took telling me she gave me napkins (2). Well I needed more. Lady if you don 't like your job then go find something else. Don 't bring your shitty attitude to work.
Closes at 9 got there at 8:45, the lights were off and it said it was taking phone orders, so tried to call but they didn't pick up. So walked in at 8: 50 pm and I asked if they were open. They said they aren't taking any more orders. I said you guys close at 9 right. They said yeah but it's 9 minutes till,then kind of smirked and laughed.
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This place has changed. The sandwich still has good flavor but hardly no meat. And that's what I would brag about how much meat I won't be back that's what used to make this place special I don't live in San Dimas so this is too far to drive for bread like I said the flavors there just not the meat
The woman at the counter was quite rude; she didn't greet me and lacked any sense of friendliness. It would be more courteous to hand items directly to customers instead of placing them on the counter. I think she could benefit from some training.
Ehhhhhhhh flavorless compared to an actual, authentic Philly Steak. Bread was previously frozen. Woman with the mask on during the lunch hour should find another career--customer service ain't for her. No thank you, will not return.
From the customer service to the well made food 10/10 Great Hospitality No other Phillys comparesThe only location that gives the name a great reputation.
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Calm, Cool and Tasty, I haven't had a good cheese steak since visiting Philly... wish i would have come to this awesome spot a lot soon! 10/10Food: 5/5
Like the food was ok. Not good enough to pay the amount of money I paid for two sammiches. For two meals it was 50bux. Like yikes. No thank you.
