1 /5
Évaluation
★
I usually enjoy going to this location and have ordered from here a plethora of times. All of my encounters with the staff have been enjoyable with the exception of my visit on 11/18. I placed an order online and it was supposed to be ready in 15 minutes. Upon walking in, there was not anyone up front to greet me (I figured it was due to them being understaffed . I saw my order behind the counter and there was no way to notify the staff member in the back, except by raising my voice to get their attention. I kid you not that I was inside of that location about 5 minutes or so just screaming “Excuse me” for the persons attention (did they have in headphones?? . I then called the restaurant to which the staff member IGNORED the phone?? I then yelled once more because I was at my wits end and just wanted my food. Then out walked a taller woman (lighter skin and dark straight hair with no form of remorse after telling her that I’d been trying to get her attention for the past 5 minutes or so. This is something that needs to be fixed. As a paying customer, I just want my food. There is no reason for me to not have access to something that I have paid for. Furthermore, if you are severely understaffed with one person working, why have the door unlocked if you can’t be upfront? Not only is it an inconvenience on my part, but it’s a major safety concern for staff members that work there? The icing on the cake was when she mumbled “have a nice day” as if I was annoying her. Yeah…I was having a nice day until I had to deal with all of THAT.