I am going to start with the actual reason I WILL NOT use pizza hut any more. Listen up Pizza Hut! after ordering from you for many years I now cannot pay cash due to Pizza Hut outsourcing their deliveries to Door Dash. second irritation is the S app that never allows me to redeem my rewards without ordering other food I don't want. your employees are methed out, rude and quite frankly nasty..That is both locations in Ardmore. Step your game up. the nostalgia is gone and what is left is the aftermath of corporate greed. I sent my order to papa johns. I don't even like papa johns.
**Updated 3/26**: I was in a rush and decided to place an order here. Initially, the service seemed great and my order was on time. I ordered two pizzas and two pasta dishes online at 4:30, with an estimated pickup time of 5:00. I arrived at 5:00 and was told that the pizzas were just coming out of the oven, so I thought everything was good. However, an hour later, they finally brought out my food, and to my dismay, it was all incorrect. Offering a few free breadsticks as an apology just doesn't cut it. If there were an option for zero stars, that's what they would receive.
Ordered a pizza at 4:53pm it was supposed to be delivered by 5:25pm. I get the notification texts says it’s out for delivery at 5:45pm and it’s 6:10pm still no pizza. Called the store 4 times nobody answers. Very disappointed and won’t be using them again after this. If I hadn’t already paid for my order I would be going somewhere else.
I ordered a large pineapple, ham, bacon pizza a medium pepperoni with jalapeños pizza. They gave me a large pepperoni medium pineapple ham. The pizzas we did get had no sauce either. We live too far to drive back so it ruined up our lunch. Very disappointed!
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When will this Pizza Hut be reopened? The location on Commerce just doesn't measure up to the one you closed! I'm serious— the owner needs to understand that you are losing customers and revenue!
we tried to order on my friends phone but we aren’t in “city limits”. we live in ardmore area, so i don’t understand. and when we tried to call again, a guy cursed us out
The food is always hot and ready when I arrive, and I plan to order from them every week!
I had an excellent experience, even though it takes 20 minutes to prepare a pizza.
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Food is always hot and ready when I arrive, will buy from them every week !
The pizza was ready on time and it was the best pizza. Mmm meat lovers
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