1 /5
Évaluation
★
Worst takeout service. My husband and I have ordered takeout 4 times at this Pizza Hut. Each time thinking the previous was just a fluke hoping for a better experience. There has not been a time we have ordered takeout pizza for delivery when the order has been correct. We have to call the restaurant every time we receive our order. Tonight was especially terrible. We called and ordered the "game day deal" as advertised on their website. When I called the girl didn't even know what that was and had to look it up. She promptly took my order. Said it would take 45 minutes, which it did. Delivery guy came and there were no wings. We called the restaurant to let them know. They offered to send the wings out. No refunds, no extras, no credit, not even an apology. 35 minutes later the same delivery guy came to the door, apologized and we got our wings. Got them inside opened them up and noticed there was no sauce at all on the wings and they were sitting in at least 2 inches of oil. They were suppose to be creamy garlic. They were far from creamy. We then called the store back telling them this was unacceptable. Again no apology. They didn't really seem to even care. Offered to send out another box of wings which we declined and requested to be refunded. They said this is not possible and could only give us a store credit. We declined the store credit as we will not be ordering from them again. Overall not happy with the way this was handled. Definitely not worth the $42 tip we paid.