Il se peut que vous soyez redirigé
"Excellent welcome and service. Little hiccup with the carbonara pasta made with cream..."
Téléphone: +41225703060
Adresse: Avenue Louis-Casai 27, Case Postale 2903, 1211, Vernier, Switzerland
Réservation, Réserver
Ville: Vernier
Site Web: https://molino.ch/fr/pizzeria-ristorante-molino-balexert
Plats: 10
Catégories: 5
Avis: 1669
After reading many of these reviews I see that the manager always comes back with a comment to avoid admitting how bad this place is, take it from me you should really steer clear. The place was empty when we arrived with lots of staff towards the back of the restaurant and although we hadn’t booked (we had tried but their website wouldn’t work! we were, after standing waiting for at least 5 minutes offered a table. As an english speaking family we tried our best to understand the menu and we appreciated there was a QR code to show us the menu in English. Our waitress, a young lady was far from welcoming and seemed like she would rather be anywhere else but there. Our order for food and drin...
Several negative points in this restaurant. Firstly, we arrived early, there weren 't many people in the restaurant, but the center was full and noisy so we asked to be placed in one of the rooms at the back. The waiter told us that they were closed, except that 30 minutes later people were placed in these rooms. Second, we waited a really long time for our food only to have two of the pizzas arrive burnt, one was missing ingredients, and the more expensive one was small. We dare to say something to the waiter who packs us up and at the end of the meal dares to make an inappropriate joke about our remarks. Suffice to say that it did not happen. Especially considering the price of the note. O...
The food and wine was pretty excellent, the service however not so much. From the moment I walked in, the first waitress told me the price of sparking water upon me ordering it (perhaps discrimination as the only black person in the restuarant apart from the bar staff). I didn’t ask for the price, I just asked for sparkling water. From them on I was swapped across multiple waters, and I was only attended to when I looked for someone. I would have ordered more wine and even dessert but what would have been the point when I had the dessert menu for 20 minutes and was never asked what I wanted. Very disappointed.
Very arrogant and rude behavior, welcoming a customer must be at least respectful.....is there a sign that says to wait???? That's fine, but at least you should apologize if the customer tells you he's been waiting to be noticed for 15 minutes. Bad very bad . Réservez une table maintenant
