My orders at Playa Bowls get messed up almost every time. I have a severe allergy, yet they’ve given me granola containing gluten twice despite me specifically ordering gluten-free granola. Whether I order in-store, online, or through DoorDash, they don’t seem to pay attention to the details. It looks like mostly high school students work there, but proper training on order accuracy and food safety should be mandatory. It’s a shame because when they get it right, the food is really good. However, I’m hesitant to keep ordering due to the risk of losing money from incorrect orders and, more importantly, the danger of an allergic reaction because they can’t follow the clearly printed instructio...
Playa Bowls - Réservation de table
11341 W Broad St, Tuckahoe, Virginia, USA, United States Réservation"I’ve visited Playa Bowls several times and really enjoy their Açaí Bowls. However, I wish the staff would pay more attention to the details of online orders. On multiple occasions, when I arrive at work across town, my order isn’t correct. This has happened about three out of four times. From now on, I’ll have to check my bag right there in front of them to make sure I received everything I paid for, instead of assuming the order is prepared correctly."
Détails
Téléphone: +18042983311
Adresse: 11341 W Broad St, Tuckahoe, Virginia, USA, United States
Réservation, Réserver
Ville: Tuckahoe
Heures d'ouverture
Lundi: 08:00-20:00
Mardi: 08:00-20:00
Mercredi: 08:00-20:00
Jeudi: 08:00-20:00
Vendredi: 08:00-20:00
Samedi: 08:00-20:00
Dimanche: 08:00-20:00
Statistiques
Plats: 0
Catégories: 3
Avis: 851
Adresse
Avis
I was really shocked by the customer service at Playa Bowls in Short Pump today. The woman taking my order was very rude, responding with dismissive “huh”s and a lot of attitude. To make matters worse, she was eating a wrap and drinking right at the register. Thankfully, she didn’t make my smoothie, but she did prepare the bowl for the customer behind me. If you need to eat, it should be done away from both the register and the food prep area. The combination of rudeness, poor service, and lack of hygiene was off-putting, and I don’t plan to return. Food: 3 Service: 1
I’ve visited Playa Bowls several times and really enjoy their Açaí Bowls. However, I wish the staff would pay more attention to the details of online orders. On multiple occasions, when I arrive at work across town, my order isn’t correct. This has happened about three out of four times. From now on, I’ll have to check my bag right there in front of them to make sure I received everything I paid for, instead of assuming the order is prepared correctly.
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Catégories
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Gluten Free
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Smoothies
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Takeaway
Commodités
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Delivery
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Takeout
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