Food was good. Staff was horrible!! I waited at the register for at least 10 minutes before someone even acknowledged me. There was someone counting money at the register that didn 't even look up at me to say anything. Not a hello, we 'll be right with you,nothing. Then she walked away and another girl came to the register. Also didn 't acknowledge me. The manager came over and triedto help one of his employees punch in, and he didn 't acknowledge me. Finally the second girl that came to the register asked hermanager if I had been helped and he said, I don 't know . So she came and took my order. She did apologize for the wait though.Location was very dirty. Flies were buzzing around while...
Popeyes Louisiana Kitchen
3109 E Indian School Rd, Phoenix, United States Réservation"I?ve consistently had bad experiences from this Popeyes from missing items I?ve paid for, to having very tough chicken tenders that are inedible. Go to any Popeyes other than this one because it?s just not worth it"
Détails
Téléphone: +16028403185
Adresse: 3109 E Indian School Rd, Phoenix, United States
Réservation, Réserver
Ville: Phoenix
Site Web: https://www.popeyes.com
Heures d'ouverture
Lundi: 10:00-21:30
Mardi: 10:00-21:30
Mercredi: 10:00-21:30
Jeudi: 10:00-21:30
Vendredi: 10:00-21:30
Samedi: 10:00-21:30
Dimanche: 10:00-21:30
Statistiques
Plats: 10
Catégories: 5
Avis: 6616
Adresse
Avis
Arrived at dinner time on a Sunday evening there was a short line in the lobby (3 people) which was expected. The incompetent guy taking orders has no knowledge of the menu when he was only taking orders. The woman filling orders was only filling orders for the drive through. It's not a good sign when the customers do more instructing of how to fill orders than the crew. No clue if there was a manager on site. Food was being made was good. I am willing to wait a little bit if I know there are customers ahead of me but waiting a half hour for what should have been 5-7 minutes shows how much the customer service sucks here.
I love the sandwiches here, but I was disappointed to find out they were out of chicken sandwiches and only had spicy ones available, and this was just 30 minutes before they were set to close early. This was the third location I visited that had the same issue. I understand that the chicken sandwich is popular, but it's hard to believe that three different stores would run out six times in one week. We visited the same store twice and two different locations throughout the week, and it seems unreasonable to think they wouldn't have enough inventory given the demand.
My visit to Popeyes Louisiana Kitchen was very disappointing. The chicken was almost raw, and the fries were cold. My entire order was incorrect. Considering this is Popeyes, I expected better, but everything was undercooked and unappealing. After just two bites, I saw the chicken was pink, and the unpleasant taste made me discard the rest of my meal. While Popeyes is known for mediocre service, the food is usually acceptable. This time, both the service and food were awful. If these issues aren't resolved, they could have serious repercussions. Réservez une table maintenant
The customer service was awful. Our order was incorrect, and the manager was distracted on her phone, laughing instead of addressing the problem. The bite-sized chicken pieces were dry and unappetizing. The soda fountain was completely out of drinks. It seemed like the staff had been helping themselves to the supplies. The only good thing was that the lobby was open. I will not be returning to this location and plan to contact General Manager Tony Eiland.
Never had an order be so messed up. Ordered the 2 piece meal which is supposed to come with a biscuit. Didn't get the biscuit. Asked for Cajun fries and got rice. Asked for spicy chicken and got old regular chicken. Asked for a coke and surprisingly got a coke, but only filled halfway. Then they almost didn't give me my card back, hopefully an honest mistake. Just wow.
Never had an order be so messed up. Ordered the 2 piece meal which is supposed to come with a biscuit. Didn't get the biscuit. Asked for Cajun fries and got rice. Asked for spicy chicken and got old regular chicken. Asked for a coke and surprisingly got acoke, but only filled halfway. Then they almost didn't give me my card back, hopefully an honest mistake. Just wow.
Waited 20 min in the lobby for my online order, NO BODY HERE (see photo), then 6 employees emerge from the back room talking about the cost of weed. THEN I waited another 10 min before I was told they are out of coleslaw and hush puppies and cannot complete my order. NEVER AGAIN Réservez une table maintenant
Waited 20 min in the lobby for my online order, NO BODY HERE (see photo), then 6 employees emerge from the back room talking about the cost of weed. THEN I waited another 10 min before I was told they are out of coleslaw and hush puppies and cannotcomplete my order. NEVER AGAIN
I?ve consistently had bad experiences from this Popeyes from missing items I?ve paid for, to having very tough chicken tenders that are inedible. Go to any Popeyes other than this one because it?s just not worth it
Plats
Réservez une table maintenant
Catégories
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Chicken Tenders
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Chicken Wings
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Sandwiches
-
American
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Chicken
Commodités
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Parking Area
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Television
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Delivery
- Réservation de table
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Takeout
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Outdoor
- Réservation
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