Portillo's Hot Dogs

Food is good but service is hit or miss at this location. I put in a large order for curbside pickup. Texted the number listed on sign no response after 10 minutes. Went inside and said I texted number. They just gave the order not even a sorry for waiting. Order was put in 2 hours ahead of time and it wasn't even ready.

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I don't know what it is with this Portillo's. I always get BAD SERVICE at this particular place. aug2022 They've gotten much better. December 2022 well a flat diet coke and not getting all the items I ordered. It like 1step forward to 2 steps back with this place

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I have been here about six times in the past 2 months. All six times order has been wrong. Lack of management paying attention to workers. Workers are lazy. I do believe many can not read. Receipt is correct but food is wrong. This restaurant is going down fast.

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Everytime we go here I swear they mess up my order and then lastnight we go and get hotdogs and no knowing my father-in-law doesn’t like mustard he wiped it off at home and it has MOLD!!!!! Be careful what you eat!!!! Réservez une table maintenant

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Ollie is a terrible cashier. She butchered the whole order and the manager wasn’t any help. I truly feel like if the situation was different, the manager would have immediately made things right.

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Since moving to Illinois from New York, Portillo's hasn't failed me. The Italian beef sandwich, fries and shakes are our go-to's. Always great food, service and atmosphere.

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It is classic. I haven’t had a bad experience ever at this portillos. Delicious, classic burgers and beefs.

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Great food. Way too expensive and not worth the hour or more you have to wait in the drive thru. Réservez une table maintenant

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The place is clean. The staff were friendly and helpful. Excellent food!

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Dined in and they took 25 minutes to give me my food also they are rude

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