1 /5
Évaluation
★
Worst experience of our lives. Two of us went to Pot Belly for lunch on this rainy day, we were looking forward to using some points that we had accrued from catering a corporate lunch. The GM was the rudest woman I have ever met, while we were in line, we mentioned that we were together for payment's sake, to which she responded very aggressively that they are understaffed and we would have to wait. I then added yeah, no worries, we just wanted to let you know that we are paying together. She then copped an attitude and said, I figured you were since you walked in together. (Walking in together does not equate to paying together). We waited patiently and then when it was time to pay, there was confusion over using the points on our account. We had checked off which item we wanted to redeem per her instruction, scanned it, and she barked back at us, I'm telling you what's on my screen, I then told her well this is what is checked off on his screen. Her rudeness was through the roof at this point, I was uncomfortable, and my fiance called her on attitude. She then proceeded to me that we were the problem and instead of taking a minute to help us figure out what the confusion was, she told us that she is number 14 in the country and does not need our money, that we could go and her and her employee would eat our food. What an awful experience. What an awful manager, instead of trying to help us, immediately jumps to telling us we can leave because she doesn't need our business, even worse, that she would eat the food. So disappointing, will surely never be back to this location for personal use or catering company lunches either. Will never recommend.