Premier Inn Newport Wales (m4, J24)

Not the usual Premier Inn quality. We've stayed in plenty all across the UK but unfortunately this is one we would not come back to. The positives were that all staff were friendly and helpful, the breakfast at the attached Beefeater was nice and a decent selection at a standard price. The negatives rooms are extremely hot and although it is advertised as no air conditioning the room temperatures are unbearable during warmer days (we had closed curtains, fans provided and cotton sheets. The staff do their best and also provide fresh cold water in reception 24hrs. The entire building is in need of TLC the outside is very dated and could at least do with fresh paint, the interiors were also be...

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Amazing staff, good facilities, clean and comfortable rooms a tad on the warm side, but there is a fan in the room. Usual Premier Inn facilities available (24hr reception, unlimited tea and coffee consumables, room service available, vending machine etc). Plenty of parking and ideal location for Newport and surrounding areas. Would definitely stay here here again Food drinks: Beefeater onsite with great food. McDonald's also next door and a Costa coffee on the opposite side of the road. 24hr vending machine in reception too along with unlimited tea/ coffee for your room Noteworthy details: Make sure you register your number plate to avoid a PCN

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Easy to get to location, friendly staff and a nice night's sleep. Room was nice other than the stains on the sofa area. Rooms: Nice room, bed very comfy. Could have done with more tea and coffer in the rooms but reception supplied more. There doesn't appear to be working air conditioning or heating in the rooms. There was a fan and a small heater though and it wasn't that cold either even though it was a cold night Food drinks: Next door beefeater was very nice. Good service and food

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Absolutely diabolical, trying to get through to this place on the phone, yes I can understand that reception can be busy. However, to keep you hanging on for ages after countless phone calls is out of order. Service: 1 Location: 5 Réservez une table maintenant

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Only stayed for a short time but the staff were very friendly and helpful with any questions and with adding extras for the rooms. The room was very hot but fans were provided. Rooms: 4 Service: 5 Location: 4

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The room was clean and tidy. The service at reception was good but the restaurant was slow. Not the best location for my needs Rooms: 4 Service: 4 Location: 3

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Great Premier Inn and brilliant location for us. Have stayed a few times and have always been very happy with the customer service and our room.

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Convenient location to the City of Newport Gymnastics Academy. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Quiet, Kid-friendly Réservez une table maintenant

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Rooms very warm and with window open constant road noise, breakfast very good, evening meal poor. Service: 5 Location: 4

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Ok. For a work nite. They would need to get there cleaning better. It has a Oder of damp and not great value

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