"We love this place! The staff and manager are friendly, and the carvery is fantastic. The serving staff are excellent, unlike some other places. Easy 5-star rating from us."
Absolute disaster. Arrived at Ordered food at kids starters came at Then no mains until which were barely warm. Kids and adults were climbing the walls. Had to ask for desserts as they were giving us our mains otherwise God knows what time we'd get out of there. No cutlery. Had to keep asking for it. Plates not cleared when desserts came. Had to eat around them. Tables with plates and glasses on everywhere. One table was like that when we came and still wasn't cleared when we left at No soap/hand gel/toilet roll in ladies. Female manager declared quite proudly to her colleagues that she was still drunk from the night before. Complained to manager who offered To take the desserts off the bill...
Preston Farrm is owned by the Brewers Fair group, this venue was very open and spacious inside. Great for family outings with a play area inside and out for the little ones. Pool table inside and TV screens showing the latest sports events. Staff are pleasant, polite and well presented. On this occasion I dined in having the mixed grill, kids has fish bites with fries, spaghetti bolognese and garlic bread. Food was served on time, hot and tasted nice. Deserts also available. A varied menu serving the usual style pub foods were on the menu such as carvery, roast dinners and different burger meal options plus others. Large carpark with disabled spaces close to the entrance. Inside the toilets...
I had a disappointing experience at this restaurant. We had to wait for service for 10 minutes and when our meals finally arrived, they were not all served together. The temperature in the restaurant was so cold that we were uncomfortable. The steak I ordered was supposed to be medium rare but was almost rare. It took another 10 minutes for our plates to be cleared. Desserts took 15 minutes to arrive, but the kids' desserts were delayed. The strawberry smash sundae did not match the menu description and we had to ask for the sauce to be added. We were sold a refillable hot chocolate but were told the coffee machine was broken and had to wait for hot chocolate powder. Overall, the quality of...
The restaurant is good and kids enjoy the playing comer and adults can enjoy a good time without kids around. Why I can't give star is because there are many things on the menu not available on that day which makes my friend need to chose again and desert have been changed even it not available. But the lady was really good and patiently go through everything with us and refunded us the right amount. We will definitely go again and hope the food we like will be available on our next time visit.
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Staying at the premier inn for a night.. This place is just across the car park.. Usual Brewer's fair restaurant. Arrived about 7:30. Restaurant was quite. Not many in. Ordered the prawn cocktail starter ad lasagna for main. Prawn cocktail arrived in about 5 mins. Very cold. Been sat in the fridge for a while. Was expectable.. lasagna arrived about 10 mins after the starter. Garlic bread only done on one side.. Salad was fresh. Staff very polite and helpful. It's ok for what it is.
We come regularly and seldom experience any issues the food is good and the staff do their best to circumvent the supply problems. Last week we were assisted by Isabel who is quite new and she was lovely so helpful friendly and bubbly who knew her role well and is a very good communicator Then on Sunday I witnessed Rachael serve an elderly gentleman who had come alone for lunch and a drink the way she helped him was lovely he left the bar with a smile, she'd probably made his day.
Went as a family group. Kids play area was very clean and Covid considerate. Food was fine but not fine dining. Great value for money with friendly staff. We certainly got our monies worth from the bottomless coffee pot as the kids were playing for minutes.
Just had Christmas day lunch here, the food was great and the staff where really welcoming and friendly. We were not put under any pressure to eat up and leave. We all had a really lovely time and no washing up
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We stayed here for the night and were greeted by the friendly and helpful staff member, Tory, when checking in. The room was spacious and clean, and the food we had was simple but tasty.
We love this place! The staff and manager are friendly, and the carvery is fantastic. The serving staff are excellent, unlike some other places. Easy 5-star rating from us.
