Awful, rude and arrogant staff. This afternoon my partner and my youngest son (7), drove 2hrs to visit my eldest son (32) who has been recently posted to Lincoln with the RAF. We had arranged to visit the local Prezzo, as being frequent visitors to our local restaurant we know they cater for Gluten intolerances. Upon arrival and stating we were gluten free the hostess advised us that all Prezzo 's cider is NOT gluten free. As an ex landlord and restaurant manager and also making my own cider I found this statement to be surprising as every cider I have sampled has always been gluten free and therefore questioned this. A very vague explanation was given regarding that Prezzo cannot guarantee...
When I called and spoke with Abbie, the manager, the restaurant was fully booked. Everywhere else nearby was also fully booked. I asked if Abbie was a "can do person," and she said she would try. My family had booked a hotel and travelled from Leicester to have a break with a member of the family who didn't have much time left to live. Despite being fully booked, Abbie went above and beyond to secure us a table for 8 with just a few days' notice. When my family arrived, they had an amazing meal. They were seated at a great table with a view, and Abbie even came over to greet them and make sure everything was satisfactory. This was a truly exceptional effort by Abbie. Thank you.
We went as a family to celebrate our son’s birthday. We were welcomed as soon as we entered the restaurant by lovely friendly staff. We had a lovely meal, the food was excellent, speedy service from a lovely waitress, Nastia. They sang happy birthday to our son and made it super special. Chatted to another member of staff, Abbey, who was just lovely and left feeling full and happy. Thank you all for a lovely meal and evening.
Not sure why you have made the decision to no longer accept cash but I will no longer be a customer due to this. Cash is legal tender and I’m pretty appalled that you are now refusing to accept this. We only had cash so had to find somewhere else to eat that night and now will not return due to this new rule. It’s such a shame as this was one of my favourite restaurants
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My partner and I came to this restaurant for a Valentine's Day meal last night. The food was exceptional and the atmosphere was great. Everyone was friendly, but a special thank you to our server, Jade. She went above and beyond to make sure we had a wonderful evening. Both of us appreciate everything she did and thank you for the prosecco. We really enjoyed it.
We went here with friends for an evening meal. The prices have gone up a lot since pre-Covid but the quality was excellent so we didn’t mind. The portions were big and the flavours were great. The staff were really friendly and attentive and we couldn’t fault the service at all. Definitely the best Prezzo experience I’ve had
During a very busy lunch period, we called into Prezzo which is a place we wouldn’t normally go to. The staff were friendly and helpful. The goats cheese and roast peppers pizza was lovely. Really tomatoey and full of flavour. We won’t leave it so long before we visit again.
My partner and I went to Prezzo for a Valentine's Day dinner. The food service was fast and delicious! Our server, Jade, was delightful and helped us navigate the menu, ensured our food was to our liking, and was just a wonderful person overall. 10/10 rating!
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Good service..nice place...the food was fine...its a shame they only take card payments... maybe this was the reason that it was very quiet?...
Lovely location and very attentive staff made for a lovely meal. Watching your pizza being cooked was a nice addition.
