2 /5
Évaluation
★
★
We went to this restaurant last year and thought it was a lovely place to celebrate our friends Birthday . This week we went again , this time to celebrate our Anniversary , a different experience and not a good one Our guest ordered Baby Lamb cutlets , and received a Shoulder joint , on speaking to the Waiter he just said the no understand speech , we did explain several times and reverted to the Menu to show him , eventually after we had enough of being told it was cutlets and pointing out my dinner which was identical and was the Shoulder cut not-cutlets . Eventually they offered to change it but it was too late as the others had by this time finished there Meal . I did request if there was a complaint form much to their amusement , they said there was'nt . I wanted to bring my neighbors there next week , but we will not now be using your Restaurant . The waiters did not seem to know how to deal with a customer complaints . It was a disappointment , we come every year for Three months and we had thought we had found a nice place to eat , not cheap , but nice . Mrs M Beck .