"The food was mediocre, and the restaurant itself wasn't bad. It was lunchtime, but the place wasn't busy, and after trying the food, I understood the reason why."
We placed an order for curbside pickup tonight that included 3 cheese nachos, a burrito, and 2 kids' 3 cheese nachos. Upon our arrival, we checked in and had to wait 15 minutes. After a while, we went inside to ask about our food, only to find out they were too busy to handle curbside service. While we understand they were busy, it's confusing to offer curbside if it's not manageable. We were disappointed to receive less food than what we ordered, especially after the wait and the communication about the curbside situation. With rising prices, we expect to receive what we paid for. Overall, this experience left us feeling disappointed.
Second bad review of a Qdoba in the GR area. Which sucks because I like their food. Stopped in around 1:30. First thing I notice was the whole place was filthy especially the floors. The young lady working the counter was very friendly and had good customer service. Got my food, poured my drink (sweet tea), tasted it, and it was gross. I walked back over to the counter and let them know whatever that was in the container wasn 't sweet tea. Some other lady walking by casually says Yeah, I wouldn 't drink that, it 's been out since last night. I don 't think they cleaned it out yet and continues on about her day... Gross.
Second bad review of a Qdoba in the GR area. Which sucks because I like their food. Stopped in around 1:30. First thing I notice was the whole place was filthy especially the floors. The young lady working the counter was very friendly and had goodcustomer service. Got my food, poured my drink (sweet tea), tasted it, and it was gross. I walked back over to the counter andlet them know whatever that was in the container wasn 't sweet tea. Some other lady walking by casually says Yeah, I wouldn 'tdrink that, it 's been out since last night. I don 't think they cleaned it out yet and continues on about her day Gross.
I'd leave less than one star if I could. We entered the store around 12pm lunch hour, there were no other people in line for food. The woman working was consolidating ingredients. That's fine, take your time. But she never said anything to us, not even a hello. She continued to do this for at least five minutes and glanced at us multiple times while acting as if we weren't there. Other employees were also milling around and walking behind her but no one even acknowledged our presence. We walked out and will never return. Nonexistent customer service. Zero stars.
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I don't usually voice my complaints, but this was the most disappointing meal I've ever had. I ordered a bowl and received just half of the regular portion. When I asked for lettuce, I got only a small handful, and when I requested more, the employee added only a few extra pieces. I remember getting much larger portions from this restaurant in the past, but it seems like there's new management now. I'm concerned this might be happening at Chipotle too, as I might choose to go there instead.
The Grandville Qdoba is always dirty. From the floors, smudges on the doors, to all the tables. Today I ordered a bowl and the fajitas veggies are raw, and there was a piece of plastic in it. I am terribly disappointed in this Qdoba. I never even sit in the restaurant because I feel gross and dirty. Just found a second piece of plastic. Can?t even stomach this!
The Grandville Qdoba is always dirty. From the floors, smudges on the doors, to all the tables. Today I ordered a bowl and the fajitas veggies are raw, and there was a piece of plastic in it. I am terribly disappointed in this Qdoba. I never even sit inthe restaurant because I feel gross and dirty. Just found a second piece of plastic. Can?t even stomach this!
I’ll keep this short. I ordered a quesadilla and was let down by what I received. It was poorly prepared, missing the top tortilla, lacking steak, and the peppers were uncut. The tortillas weren't sliced correctly either, creating a soggy jumble of torn tortillas and whole pepper pieces.
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I just ordered two taco bowls online, and they were really disappointing. They had no flavor and tasted awful. I won’t be recommending or returning to any Qdoba locations.
The food was mediocre, and the restaurant itself wasn't bad. It was lunchtime, but the place wasn't busy, and after trying the food, I understood the reason why.
