Rancho Alto -mirador, Grill,

This place is absolutely a waste of time. Besides the fact that it's 1 hour away from Medellin, our expectations were completely shattered upon arrival. The absolute worst customer service I have ever had anywhere. The food is horrible. The chopped was a disgrace. The prices of the menu were unnecessarily high in contrast to the poor quality of the food that was served. The poorly trained servers treated us with disrespect and distasteful manners. Be careful when it comes time to pay, check and double check the bill, as they like to overcharge. When we confronted and questioned the overages, we were rudely scolded and reprimanded. We were told incorrect prices for the use of the pool, they w...

• Utile
• Pas utile
• Répondre

I do not recommend this place, too much cost, a bite for 4 people 90,000 and it is not what you expect. Terrible attention, they charge you for what is not, at the entrance they say that the pisces costs 20 (when you don't want to pay for the sunny day which is worth 65,000) and when the bill arrives they charge you 25, they also charged for people who did not enter the pisces Additionally, they do not know how to treat customers and the employees are the same. In short, it is not a place to go to rest. I DO NOT RECOMMEND IT

• Utile
• Pas utile
• Répondre

Terrible attention, very bad service, they give information when entering and then when collecting they say something else, very expensive and the girls who serve are very rude and too rude

• Utile
• Pas utile
• Répondre

Very cool place, and good service from the employees, the only thing I don't like is that they don't have hot water in the rooms

• Utile
• Pas utile
• Répondre

Excellent place, everything wonderful

• Utile
• Pas utile
• Répondre