Il se peut que vous soyez redirigé
"Above and beyond customer service with excellent food. Highly recommended"
Téléphone: +14073450044
Adresse: 901 Orlando Ave, Maitland, United States Of America
Réservation, Réserver
Ville: Maitland
Site Web: http://www.rangetsu.com/
Plats: 10
Catégories: 5
Avis: 1839
Soon after it first opened up, I used to go to Rangetsu every Friday after work for an excellent happy hour in an impressively chic and unique bar atmosphere. I never had any complaints (partly because I rarely complain. I went last Saturday night with two of my girlfriends, telling them how fantastic the place is and it was the worst dining experience we've had in...almost ever. It wasn't very busy at all and we had a reservation for the regular dining room (not cocktail . The food was excellent, so I gave that 5 stars. If I could have given negative stars for service, I would have. The server was extremely off putting I've never had a server manage to be so rude while saying so little. She...
I made my reservation for 7pm and got there a couple of minutes after. The hostess station was poorly located right at the door so I stepped to the side and waited for the hostess to show up. During the waiting, three more parties arrived and piled at the entrance. The hostess then came and went to seat one other party that came before me. She came back and said that she would be with everyone and left again. She returned at a quarter after 7pm. She did not asked to see who was next and just proceeded to help the first party waiting at the entrance, so I had to say that I was next, and I was standing to the side because I did not want to obstruct the entrance/exit. We were finally taken to o...
Open table was great to rsvp but other than that the service and food was worth the headaches. Our friends sat at the bar for 10 minutes before even being greeted, finally ordered their drinks then proceeded to be sat. Server never came by to offer drinks or apps. As I walked in looking for the rest of my party the hostess said something along the lines of, what do you want ? Really, that 's not client service. We were never offered or told what the special was, we went online for that. About 4/10 of our orders were mixed up and it wasn 't busy at all. Another hostess made a rude comment to the table. I too was a server at two different establiments and I would have never said such a thing....
First impression was poor when greeted by the I'd-rather-be-anywhere-but-here hostess. I guess it was too much to expect a smile or personality. Then our server came. I think they were trained at the same restaurant school. She looked unhappy too! Fortunately as the night wore on our server found a little personality. Sushi was really good, chicken noodle entree was ok. Raspberry martini wasn't all that great. If we go back I would hope for friendlier staff and will only order the sushi. The restaurant inside is really nice. Réservez une table maintenant
I'm so glad we found a place in the US that serves authentic sukiyaki! When they brought out the raw egg, we knew we were in good hands. The sukiyaki here is just as good as any we've had before, likely due to the Japanese parent company. The service was attentive and they had a nice variety of sake at reasonable prices. We can't wait to come back and try more authentic Japanese dishes.
Staff was very friendly and courteous. Arrived early and was seated right away. However we waited for 45 min before our food arrived and it was lukewarm. We didn't bother to send it back because of the duration it took to get the food so we ate our food and left disappointed.
