Il se peut que vous soyez redirigé
"the food was good and the service. they just need help."
Téléphone: (+1)7084598468
Adresse: 103 Chicago Ridge Mall, Chicago Ridge, USA, United States
Réservation, Réserver
Ville: Chicago Ridge
Site Web: https://locations.redrobin.com/il/chicago-ridge/744/
Lundi: 11:00-21:00
Mardi: 11:00-21:00
Mercredi: 11:00-21:00
Jeudi: 11:00-21:00
Vendredi: 11:00-22:00
Samedi: 11:00-22:00
Dimanche: 11:00-21:00
Plats: 8
Catégories: 5
Avis: 1844
My partner and I arrived at the restaurant on Monday around 6:30 or 7. Despite checking in with the hostess, we were left waiting for over 20 minutes before being seated. Once we were finally seated in the back, we waited another 20-25 minutes before my partner had to go find a server to take our order. The food, when it eventually arrived, was disappointing - my fish was overly oily and lukewarm, and the fries were undercooked. It seems like the restaurant may be understaffed or poorly trained, and I would advise against dining there.
I did not pre-order online. They offer salad online, but it is not listed on the menu. The option for extra marinara is available, but not on the menu. When I arrived at my scheduled time, my food was not ready. The customer service was lacking. The burger I ordered was very average for the price and made me feel sick after eating it.
Q: What's the wait?A: We don't know.I understand there is staffing shortage but you should have a vague idea whether Its 30 min 1 hr, 2hrs. The rate that food is being served is the estimate of time regardless of how many staff you have. For sub par burgers not worth waiting.
