Restaurant Le H

My family group of 4 adults and 2 children ate in "Le H" on one evening because we were staying in the adjoining hotel. I have eaten there on countless previous occasions when staying there for business but this was my first time with my family as well. I would estimate more than 30 covers were served on the night of our visit, handled by one male and one female waiter. Both were attentive to our needs but did not deliver on the promises - we had to wait ages for a high chair to be delivered; the children's' meals were delivered on extremely hot plates and when side plates were requested to decant the food onto, they didn't arrive either. Children's' ice cream desserts were offered but not brought to the table and in the 3 hours it took to order and receive a 2-course menu, we eventually gave up on dessert because the children were tired. I can see from other similar reviews that I should expect a reply from the owner telling me that "no-one else complained" or that my "expectations are too high" but frankly his restaurant, like his hotel, are on the slide and rather than being in denial about it, he needs to act now to save his business.

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The restaurant is connected to the hotel. Maybe the waiters and people in the kitchen had a to to do that night, but we waited for a loooong time to get our food - which was average, that is good, tasty - but made no lasting impression.

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My family's favorite spot here in Rancho, the food is amazing and the prices are reasonable.

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We took a gamble on this place based on the reviews.

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The food is decent.

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